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Weekend Customer Service Representative Needed- Oakville (G)

Pivotal Integrated HR Solutions Oakville, ON

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are actively seeking a weekend Customer Service Representative for our valued partner in Oakville, Ontario. 

Wage: $20.00

Hours: Saturday and Sunday 11:00am-8:00pm

Must be Bondable with a clear criminal background check.

Job Duties:

 

  • Identify and analyze client orders in a timely fashion;
  • Utilize various company databases to access and document client information, ensure all interactions are accurately documented;
  • Search for POD’s;
  • Assist and direct customer complaints appropriately;
  • Build a spirit of cooperation and support with other departments;
  • Uphold ASL processes;
  • Perform administrative duties as required;
  • Other duties as assigned.

Knowledge and Skills required:

  • Previous experience in Customer Service is an asset;
  • Intermediate computer skills (Word, Excel, Outlook, etc);
  • Goal oriented, with a strong desire to achieve results;
  • Ability to plan, organize, multi-task, and prioritize in a fast-paced environment;
  • Strong service ethic, interpersonal and customer service skills;
  • Strong communication skills; verbal, written, listening;
  • Ability to effectively troubleshoot through problems/issues and perform tasks in a cohesive manner;
  • Detail oriented and excellent organization and planning skills;
  • Ability to work independently from a home office;
  • Statutory Holiday coverage may be requested;
  • Overtime may be requested during peak times.

 

Thank you for your interest, and we look forward to your resume!

 

Pivotal Integrated HR Solutions

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Address

Oakville, ON
CAN

Industry

Business

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