Weekend Customer Service Representative Needed- Oakville (G)
Pivotal Integrated HR Solutions Oakville, ON
- Expired: over a month ago. Applications are no longer accepted.
We are actively seeking a weekend Customer Service Representative for our valued partner in Oakville, Ontario.
Hours: Saturday and Sunday 11:00am-8:00pm
Must be Bondable with a clear criminal background check.
- Identify and analyze client orders in a timely fashion;
- Utilize various company databases to access and document client information, ensure all interactions are accurately documented;
- Search for POD’s;
- Assist and direct customer complaints appropriately;
- Build a spirit of cooperation and support with other departments;
- Uphold ASL processes;
- Perform administrative duties as required;
- Other duties as assigned.
Knowledge and Skills required:
- Previous experience in Customer Service is an asset;
- Intermediate computer skills (Word, Excel, Outlook, etc);
- Goal oriented, with a strong desire to achieve results;
- Ability to plan, organize, multi-task, and prioritize in a fast-paced environment;
- Strong service ethic, interpersonal and customer service skills;
- Strong communication skills; verbal, written, listening;
- Ability to effectively troubleshoot through problems/issues and perform tasks in a cohesive manner;
- Detail oriented and excellent organization and planning skills;
- Ability to work independently from a home office;
- Statutory Holiday coverage may be requested;
- Overtime may be requested during peak times.
Thank you for your interest, and we look forward to your resume!
Pivotal Integrated HR Solutions
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