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Case Manager

Pioneer Human Services
Seattle, WA
  • Posted: over a month ago
  • Full-Time
Job Description



If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!


We are currently looking for a Case Manager with a passion for human services. This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity, and inclusion.


Who we are
We are a social enterprise that partners with communities to transform society by honoring the humanity of people, reducing the impact of discriminatory mass incarceration, and empowering people to live safe, healthy, productive lives through inspiration, affirmation, and by overturning barriers.

For over 50 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 50+ locations across Washington State that provides a chance for change to over 3,000 people on any given day.


 What you'll do
As a Case Manager you are responsible for the planning and management of reentry/transition plans for residents referred from the Federal Bureau of Prisons (FBOP), United States Probation (USPO), and United States Pre-Trial Services (USPT). Specifically, you will assists residents with attaining employment, securing housing, accessing treatment, and developing independent living skills in addition to other needs important to a successful community transition. Case managers utilize practices that are evidence-based and client-centered including a research-validated assessment tool and cognitive skill building and motivation strategies designed to reduce recidivism. With the Residential Reentry Center, as a Case Manager you will be considered  “key staff” and as such is integral to the overall effectiveness of the program operations.

As a member of the Pioneer team, the Case Manager you are expected to collaborate with other staff and community partners to promote a pro-social and supportive program climate that encourages the development of independent living skills. As a Case Manager you are encouraged to make recommendations to improve operational policies and procedures consistent with program goals and the Pioneer mission.



What you'll bring

Work experience be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years.

  • Four-year degree in social, human services, criminal justice or behavioral science program from an accredited college or university
  • Minimum one year of experience working in human services, corrections, or community based services
  • If required by location, employee must have a valid driver’s license, personal auto insurance, and a driver's abstract/driving record acceptable to Pioneer’s auto insurance company; employee must meet requirements of Pioneer’s approved driver policy and guidelines
  • Must be able to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP)
  • Must become CPR & First Aid certified within two weeks of hire and maintain throughout employment


Preferably you'll bring

  • Master’s degree in human services, social sciences, or related field
  • 3 years of experience in the human services, criminal justice, correctional system(s), or related field
  • Case management experience
  • Proficiency in using SecureManage
  • Certifications or previous training in evidence-based criminogenic risk assessments, cognitive behavioral programming, and motivational interviewing


What we offer

Competitive industry compensation and a generous benefits plan that includes: 

  • Employees regularly scheduled to work 24 hours or more a week are eligible to enroll in medical, dental, and flexible spending accounts the first of the month following date of hire.
  • Full-time employees regularly scheduled for 30 hours per week or more are eligible for additional benefits, including life, AD&D, and disability coverage beginning the first of the month after 30 days of full-time employment.
  • Tuition assistance program: Pioneer pays 100% of a bachelor's degree tuition and 50% for graduate programs. Available for full-time status employees after 6 months of employment.
  • Retirement plan: Pioneer contributes 3.5% of an employee's annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own.
  • Employee recognition programs: gift cards, additional time off, weekend getaways and more.
  • Public transportation discount.
  • Employee assistance program (EAP).



Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEO is the law poster EEO is the law poster supplement 


Pioneer Human Services is a Drug-Free Company

In addition to pre-employment drug screening, Pioneer reserves the right to conduct random sample alcohol or drug testing of all employees. Please note that our drug-free policy includes marijuana, and there are no exceptions for those with medical marijuana prescriptions.


Vaccine Mandates

Pursuant to Proclamations issued by Washington's Governor and company policy, all new employees who start on or after October 18, 2021, must be fully vaccinated against COVID-19 and supply proof of vaccination status prior to commencing work as a condition of employment, unless the employee is entitled to an accommodation for disability-related or religious reasons or is otherwise exempt under applicable federal, state, or local law.  If you have any questions, contact Human Resources at


Pioneer Human Services


Seattle, WA
98122 USA



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