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Social Media Reputation Management Specialist

Pineapple Company Phoenix, AZ

  • Posted: 11 days ago
  • $40,000 to $55,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, medical, vision
Job Description

Who We Are

At Pineapple, we create innovative health supplements and brands combined with strong partnerships and unique stories. We are a remote, fast-growing team of 40 strong located all over the United States and Canada. 

Our brands have been featured in a number of newspapers, live segments, cover stories and publications such as Anderson Cooper Live, CNN, The New York Times, ABC, New York Post, ABC, NBC and more.

Who We Are Looking For.

We are looking for a Social Media Reputation Management Specialist  to oversee multiple brands in health and wellness space. For the right candidate, this role will be an absolute game-change and will provide you with knowledge of the world of direct response marketing and online reputation management. You will be working in a fast-paced environment, alongside a rapidly growing team of enthusiastic, self-starters. 

The perfect candidate will have extraordinary attention to detail. Customer Facing / Brand Reputation and Social Media experience is a plus, but not required. 

This position is full-time and we are looking for a candidate who wants the opportunity to stay and grow with our company.

The Responsibilities

  • Monitoring BBB listings, social media, YouTube, forums, and Google/Bing SERPS for content published about brands

  • Working to respond to comments, questions, and concerns on the above platforms quickly

  • Engaging with customers on social media platforms to foster a feeling of inclusion and authenticity within the brand

  • Maintaining the company's social media properties

  • Monitoring competing brands for social media post ideas

  • Monitor any unapproved resellers of products, work to get products removed from their site (includes eBay, Google Shopping, etc)

  • Organizing efforts to generate and promote positive content and reviews about brands

  • Monitor the intellectual property of all brands, identify and take action against infringement (includes original content, brand names, copyrighted material)      

What Our Ideal Candidate Looks Like

  • Social media, PR, and consumer brand management experience a HUGE plus!

  • Strong spelling, grammar, formatting and writing skills

  • Fastidious attention to detail

  • Bachelor’s degree in communications, public relations, journalism, English, marketing, business or related field preferred

  • Strong customer service background; two or more years of customer-facing experience preferred

  • Ability to work in a fast-paced environment

  • Ability to be productive in a consistent manner

  • Innovative and forward-thinking mindset; always analyzing systems and processes that can be improved

 Benefits

  • 100% Remote Position (U.S./Canada)

  • Week Long Company Retreats 2x a year!

  • Full Health Benefits & 401k 

  • PTO 

  • Path for Growth! 

More Details...

  • Salary: $40k – 55k 

  • Hours: 9am – 5pm EST, Monday-Friday (semi-flexible)


 

Company Description
We create innovative health supplements and brands combined with strong partnerships and unique stories.

Today, people want products with purpose and relationship with people, not just an object. By knowing the person behind the product, they know what they believe in and why it matters.

How We're Different
We combine new Pineapple Products with unique partnerships. These partnerships have included influencers, doctors and personalities who have a unique story to tell about health.

We make sure our Pineapple Products and the stories behind them are unique, inspiring and cannot be found anywhere else - this is our advantage. We pride ourselves in making products we’d buy ourselves but can’t find on any store shelf. Products we know other people would love too, if they only existed.

Pineapple Company

Why Work Here?
Work from home, competitive pay, semi-flexible hours, benefits, strong company mission

We create innovative health supplements and brands combined with strong partnerships and unique stories. Today, people want products with purpose and relationship with people, not just an object. By knowing the person behind the product, they know what they believe in and why it matters. How We're Different We combine new Pineapple Products with unique partnerships. These partnerships have included influencers, doctors and personalities who have a unique story to tell about health. We make sure our Pineapple Products and the stories behind them are unique, inspiring and cannot be found anywhere else - this is our advantage. We pride ourselves in making products we’d buy ourselves but can’t find on any store shelf. Products we know other people would love too, if they only existed.

Pineapple Company's Logo

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Phoenix, AZ
USA

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