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IT Help Desk

Picerne Real Estate Group Altamonte Springs, FL

  • Posted: over a month ago
  • Full-Time
Job Description

iQuue, An up and coming Smart Apartment Technology and Managed Wi-Fi Service Provider is seeking a qualified candidate for the position of iQuue Expert in Altamonte Springs, Florida.

Description: Perform installation, technical support and customer service for iQuue managed apartments at various Multi-Family properties; local and remote. Be the first line of support for any user-accessed system to ensure they have a productive and pleasant user experience. An iQuue Expert is expected to be professional, pleasant, and knowledgeable.

Specific Functions:

  • Provide hands-on installation, documentation, and support of iQuue Managed Wi-Fi Services and iQuue Smart Apartment Software/Hardware
  • Provide staff and users with assistance solving Wi-Fi connectivity issues and connecting common household Devices including IOT devices
  • Test, maintain, and monitor computer performance including coordinating the installation/upgrades of computer programs and systems to optimize productivity and use
  • Assist in the setup or trouble shooting of iQuue Managed Wi-Fi and/or Smart Apartment technology during construction
  • Provide asset management dealing with deployments, updates, repairs, decommissioning / recycling, and documenting both hardware and software
  • Train staff and residents to work with the Managed Wi-Fi Service as well as the iQuue IOT Software

Skill Requirements:

  • Strong knowledge of basic Wi-Fi principals and common troubleshooting techniques
  • Strong communication skills; written and verbal
  • Maintain strong attention to detail and follow through in high-pressure situations
  • Strong organizational skills
  • Cat-5e/Cat-6 cable termination skills a plus
  • Requires excellent hands-on IT skills and knowledge

Specific Job Requirements:

  • Preferred 1-2 years of prior technical related experience

“iQuue Smart Apartments is an Equal Opportunity Employer”

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Company Description
Picerne Real Estate Group has been building and managing properties on a continuing basis since 1925. With 3 generations of Picerne leadership providing continued growth on a national stage, pride of ownership is very important to our company.

Picerne Real Estate Group

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Altamonte Springs, FL



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