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Human Resources Generalist (Lake View Terrace, CA)

Phoenix House 91342, CA
  • Expired: February 14, 2020. Applications are no longer accepted.

Human Resources Generalist (Lake View Terrace, CA)

Human Resources Generalist
Reporting to the Vice President, Human Resources, the Human Resources
Generalist is responsible for...for the full implementation of all human
resources functions including leave of absence administration, unemployment
insurance, worker's compensation reporting, new hire orientation, managing
personnel files, managing employee credentials and tracking and reporting HR


+ Coordinates legally mandated employee leaves (FMLA,
Workers' Comp, etc.). Ensure agency is
in compliance with all state and federal leave and reasonable accommodation
+ Administers leaves of absence for Agency employees;
receives initial notification from employee or supervisor; obtains appropriate
documentation; designates leave (e.g. FMLA/CFRA/PDL, etc.) ; ensures written
documentation/communication with employee regarding leave, disability and
benefits information; tracks timeline and communicates with employee and
manager as necessary.
+ Enters employee leaves into FMLA manager for
tracking and reporting.
+ Consulting employees in workplace issues and
maintain accurate employee relations documentation and records.
+ Develop and conduct in-house e3 training programs to
end-users. Develop and maintain up-to-date end-user training manuals and
+ Respond and resolve help desk inquiries. Track and
report on overall quantity and type of help desk requests and resolutions.
Identify and report findings of end-user needs/issues. Initiate efforts and
procedures to maintain data integrity, troubleshoot, and recommend solutions.
+ Assist legal in responding to subpoenas by preparing
documents, scanning personnel files, arranging depositions and attending
+ Assists with providing new hire orientation for new
employees bi-weekly.
+ Inspects documentation and license information to
ensure compliance with laws and policies, supervises the establishment of
employee files hard copy and electronic.
+ Manages drivers' driving (DMV Pull Notices) and
other record, including expired insurance coverage; notifies manager and
employee regarding any status changes that could affect driving privilege, loss
of insurance deniability for new hires; ensures licenses remain current.
+ Ensures contracts and all pertinent documents are
completed for independent contractors and forwarded for signature at the
beginning of each fiscal year
+ Responds to unemployment insurance claims and
attends hearings as necessary.
+ Manage post-employment processing including final
payroll check; post-employment correspondence.
+ Conduct exit interviews to assist in assessing
recruitment and retention opportunities.
Create reports and analyze exit interview data to make recommendations
to the leadership team.
+ Ensure employee record retention; maintains active
and terminated employee files
+ Coordinate with program Project Administrators to
assist with HR tasks and functions. (i.e. audit documentation requests)
+ May participate in the development and
implementation of employee services/committees such as, PHCA engagement
committee; health and safety committee, and employee recreational and morale
enhancing social events.
+ Develops and maintains working knowledge of labor
and related laws, industry trends, and effective human resources practices
through participation in seminars and classes, membership in professional
organizations, reading and contacts in the industry.
+ Ensures confidentiality of all employee data in
accordance with privacy policies
+ Attends all required staff training sessions in
accordance with Phoenix House and state licensing requirements, completes all
training on time
+ Attends and participates in program and all staff
+ Adheres to and promotes the Phoenix House Mission,
Vision, and Values while acting as a role model for others


+ Bachelor's
Degree in Business Administration or related field or equivalent relevant
experience required
+ Two
years of experience in an administrative or professional-level human resources
staff position required
+ HR
Certification (PHR, SPHR, GPHR) preferred
+ Must
maintain a valid California Drivers' License, have proof of automobile
insurance and maintain a safe driving record based on Phoenix House policy


+ Demonstrated
commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE
For- Integrity, Collaboration Appreciation, Respect, Excellence, and
+ Proficiency
in MS Office systems
+ Ability
and willingness to report to work on time and ready for work on each scheduled
+ Exceptional
analytical skills
+ Exceptional
Customer Service skills
+ Exceptional
ability to prioritize tasks and to work on multiple assignments at the same
time (multi-task).
+ Demonstrated
understanding of and commitment to the concepts of providing outstanding
customer care.
+ Ability
to work independently on complex assignments
+ Ability
to work in a fast-paced environment and to make decisions independently and
communicate effectively when dealing with clients, families, other staff
members, department heads, visitors, external agencies and community members
+ Knowledge
of Fair Labor Standards Act (FLSA), Americans with Disabilities Act (ADA),
Labor, and other codes, laws, rules, policies, procedures, and union avoidance
+ Ability
to effectively communicate verbally and in writing with appropriate
documentation skills to complete reports, utilize data and communicate ideas
constructively at all levels of the organization.
+ The
Generalist is accountable for his/her area of responsibility and must: push
information, influence decision-making and risk taking to the lowest level of
+ Knowledge
of principles of equal opportunity employment
+ Demonstrate
flexibility in applying different approaches to changing work demands
+ Be
open to opinions and recommendations of others
+ Ability
to manage change and uncertainty in a way that encourages principle-based
+ Responsible
for personal stress management
+ Be
assertive and respectful
+ Resolve
issues through interaction
+ Ability
to establish and consistently enforce appropriate boundaries with
client/patients of Phoenix House
+ Write
clear and concise reports and to interpret statistical data.
+ Computer
literate; demonstrated proficiency in Microsoft Office and web-based
+ Exceptional
organizational skills
+ Demonstrated
ability to learn

Job Location: Lake View Terrace, CA
Job ID: 181

Phoenix House


91342, CA
91342 USA