Are you customer focused, resourceful and looking to start your career with a leading provider of branding solutions, then consider joining our team! PMG, one of the top providers of premium Brand Development and Representation for Fortune 100 clients in the area, is seeking Customer Support Specialists to join our growing team of professionals. The position is primarily focused on providing on-site support at our Brand Development Campaigns around the Philadelphia area.
Paid Training! This position will begin with an intensive paid training program designed to teach you our solutions and give you the skills needed to be successful in this entry level role. If you meet our background requirements and are looking to launch your career with a great company that rewards hard work and success, this is the ideal opportunity for you!
****Please note there is absolutely NO door to door, business to business or telemarketing****
*****This is a FULL TIME Position*****
As a Customer Support Specialist, you will be responsible for providing high level customer support at the event location. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are aware of our Clients and their brand name.
Customer Support Specialists work at our office and at our event locations
This role will begin with an intensive paid training program located at our office.
Training for this role will consist of:
- Classroom style instruction consisting of in-depth product training on our marketing strategies
- Management training on overseeing various clients and campaigns
We are looking for Customer Support Specialists who are self-starters and have great customer service and relationship building skills. This is an entry-level position; however previous experience working with customers is preferred.
Other requirements for the Customer Support Specialist include:
- Associates Degree or equivalent experience
- Strong written and verbal communication skills
- Excellent time management and organizational skills
- Ability to build strong customer relationships