CRM Specialist

Phillip Jeffries is growing and expanding our IT team! 

At Phillip Jeffries, our people are our best asset!  We are searching for CRM Specialist to join our IT team. In this role, this individual will support and enhance the CRM Dynamics 365 application as required to support continuously evolving business needs for our Sales team. This position will report directly to the Business Solution Architect and r and will work a hybrid schedule of 1-2 days in office

What will you be doing:

• Meeting with the Sales Team to help them analyze business needs and trends
• Identifying ways to improve usage of the CRM through automating basic everyday tasks
• Writing training manuals and teaching staff on how to use the CRM
• Establishing workflows and standards or entering data in the CRM
• Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology

Requirements:

• 3+ years of experience with CRM products with the majority of experience in the Microsoft Dynamics 365 and Power Platforms
• Bachelor's Degree and/or advanced certifications in Microsoft Dynamics CRM
• Hands-on experience with Microsoft Dynamics 365 CRM modules and Power Apps technical solutions
• Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments
• Experience developing and deploying business applications using Microsoft’s Dynamics Power Platform
• Core Skills: SQL, .Net, D365, CRM SDK, CRM Plugins, Power Apps, and Power Automate
• Experience with the design of conceptual architecture and technical solutions
• Experience working with a team to deliver large, complex technology projects
• Experience with multiple full life cycle implementations of Microsoft Dynamics CRM
• Problem solving and troubleshooting skills
• Experience Interviewing users and business owners to gather requirements and write Functional Specifications
• Well organized and analytical
• Ability to work independently or in a team
• Upbeat, energetic, can-do attitude
• Ability to multitask
• Ability to change directions quickly and nimbly
• Humble and hungry for continued learning

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits:

• Competitive salary
• Company bonus program
• Annual Cost of Living Increase
• Retirement Plan - company automatically contributes approximately 10% of your annual compensation

Health Benefits:

• Medical Coverage – low cost to the employee ($20 per month)
  • Spouse/ Domestic Partner/ Civil Union Partner Coverage
  • Family Coverage
• Health Reimbursement Account (HRA)
• Prescription Plan
• Dental and vision coverage
• Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

Other PJ Perks & Benefits:

• 16 Paid days off per calendar year
• 10 Paid holidays

• Detailed onboarding plans that outline 30/60/90 goals and trainings.
• Earn Paid time off for community service - Up to 3 days per year
• Employee Discount on PJ Wallcoverings
• Hybrid work schedule

About Us:

Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years.  With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.