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Program Development Specialist

Fayetteville, AR
  • Posted: over a month ago
  • Part-Time
Job Description

Program Development Specialist

Company Summary:

Phigenics provides independent expert guidance, Water Management Programs (WMP), and advanced technologies to our clients to improve the efficiency, effectiveness and overall safety of water systems. Our clients include a diverse mix of industry leaders in healthcare, hospitality, government, higher education, retail, and manufacturing facilities. Phigenics does not sell water treatment chemicals and is not biased toward any treatment technology or supplier.

Position Summary:

The Program Development Specialist will report to the Director of Support Services, while working with the Manager of WMP Production, Production Specialists, the QA/QC Specialist, any part-time Documentation Specialists, and sales team members. This individual will support sales, service and account management for clients in various regions and enterprise level accounts through direct client interface to develop Water Management Programs.


  • Collects, assimilates, and analyzes data to generate WMPs
  • Develop and maintain internal and external customer relationship by applying knowledge of water management and team dynamics
  • Develop WMP documentation with regional and corporate sales team members, including direct interface with clients
  • Supports documentation of site information, WMPs, meeting documentation to capture team decisions, and internal meetings to generate comprehensive project records
  • Support facilitation of Water Management Team meetings with responsibilities that promote team member engagement
  • Conduct water system surveys for Water Management Program developments of varying size and use
  • As assigned, manages task prioritization of WMP production responsibilities.
  • Takes on additional project responsibilities or duties, as needed based upon the development of the phiSAT Team.

Required Qualifications:

  • Bachelor's Degree
  • Excellent interpersonal, verbal and written communication skills
  • Excellent presentation and team facilitation skills
  • Skilled in asking clarifying and confirming questions, listening, and facilitating group discussion to determine action plans
  • Willing to work in urgent and/or emergent situations, and under changing circumstances
  • Self-motivated and directed. "Can do" attitude
  • Extreme attention to detail and timelines
  • Flexible, accountable, and able to work independently
  • Strong desire to learn new concepts
  • Demonstrate commitment to high ethical standards and a diverse workplace
  • Ability to adapt to a fast paced, continually changing business and work environment while managing multiple priorities
  • Must be highly skilled in the use of personal computers and related software applications, including but not limited to intermediate knowledge of the following software products: Google Suite, Microsoft Excel/PowerPoint/Word.

Preferred Qualifications:

  • Bachelor of Science (B.S.) in a S.T.E.M. program
  • Water-related experience in engineering or the sciences (e.g., microbiology, chemistry)
  • 3 to 6 years of job experience
  • Understand potable and utility building water systems and applications of water management beyond traditional waterborne pathogens of focus (e.g., Legionella)
  • Experienced technical communication
  • Experience in LucidChart or MS Visio
  • Experience in agile project management software (Jira)

Work Environment / Travel

Position requires flexibility to hold remote meetings primarily via Zoom and other video conferencing technologies for internal and external meetings. Dress is normally coat and tie or female equivalent. If visiting a client site, the wearing of PPE is sometimes required. However, occasional travel may be necessary for department meetings or client site visits.

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien age or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Posted by ApplicantPro



Fayetteville, AR
72703 USA


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