The Chief Nursing Officer (CNO) is an integral member of the senior leadership team, plays a major role in ensuring the organization operates smoothly, and observes all healthcare standards and best practices. The CNO is responsible for maintaining patient care standards, including safety and quality of care. The CNO works closely with key stakeholders to ensure adequate infrastructure and resources are available. The CNO is also responsible for formulating and implementing new strategies as it relates to nursing; which requires extensive knowledge of the nursing procedures, employee rules and patient policies.
They are the spokesperson for nurses while overseeing the overall operations of nursing and patient care services. The CNO establishes a culture and creates an environment for nurses by developing strategies aimed at creating collaboration and teamwork. Excelling in the leadership and organizational skills is essential to this position.
The CNO serves as a liaison for the medical staff. Working closely with all physicians, providers and visiting specialists, the CNO ensures that all nursing staff offers the best support possible to all providers. Compliance with rules and regulations of all applicable federal, state and local laws as well as PMHC policies is a condition of employment.
Incumbent must have the skills, ability and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation:
- Plans and coordinates with the CFO, utilizing the respective Nursing Leadership members for planning the budgeting requirements for personnel, supplies, and equipment;
- Responsible for cost controls to ensure maximum effectiveness of funds expended from the approved departmental budgets;
- Role model inter-professional relations for quality care and management practices;
- Support, coach, and mentor others to succeed with change;
- Establish tools and processes for communicating and collaborating with direct care nurse;
- Establish credibility with the senior executive team as the expert on nursing and nursing-related matters for the organization;
- Champion models of care delivery and nursing practice, work environments, and staffing standards that are consistent with current research evidence, professional standards, and with the mission, vision, and values of the organization;
- Advocate for nursing practices that enhance the delivery of client care/services, including healthy work environments;
- Foster opportunities throughout the organization for staff to develop, enhance, and profile their nursing leadership skills and contributions;
- Develop strategies to promote nursing recruitment and retention and recognition of excellence in nursing;
- Create, support, and sustain a safe and healthy work environment in which nurses can provide quality care;
- Promote and inspire management practices that support nurses’ health, safety, and well-being;
- Maintain awareness of the ever-changing health care environment and its potential impact on the organization’s mission, vision, and values
- Defines the overall philosophy, short and long-term goals, and objectives of Patient Care Service in accordance with those of the hospital and interprets to the staff
- Defines and maintains the quality Standards of Nursing Practice within the hospital;
- Monitors the nursing quality of care in accordance with quality standards;
- Develops and implements policies and procedures that govern Patient Care departments in collaboration with appropriate services;
- Develops and maintains the nursing organization plan consistent with the overall hospital organization;
- Develops and maintains clinical and administrative records and reports, as required;
- Develops and maintains staffing requirements and policies for recruitment, selection and placement of qualified personnel;
- Develops and maintains job descriptions, competency assessments and performance evaluations for Patient Care departments;
- Promotes effective interdepartmental and intradepartmental communications;
- Participates in the overall hospital planning, decision making and operation of the facility through involvement in the Board of Directors and Medical Staff;
- Chairs Patient Safety Committee;
- Participates as an active member of Quality Steering, Infection Control, Department Leaders, Senior Leadership, Peer Review Committee and ad hoc member of Pharmacy and Therapeutics Committee;
- Attends Trauma, ICU and OB Ad Hoc Committees;
- Attends Medical Staff meetings in order to maintain open communication with members of the Medical Staff and PMHC Board Meetings as requested;
- Monitors nursing work schedules, hours and assignments, and census and productivity/acuity reports to ensure adequate staffing to meet the patients’ needs;
- Responsible for the development, evaluation and compliance of Department Budget;
- Presents a professional, pleasant and positive image;
- Maintains patient and employee confidentiality at all times;
- Responsible for personal development in attendance of education programs/seminars;
- Directly responsible to the Chief Executive Officer;
- Directly supervises Department Leaders in Patient Care Services and the Nursing Administrative Secretary;
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws;
- Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employees occasionally works near moving mechanical parts and is occasionally exposed to the risk of electrical shock.
The level of risk of exposure to blood borne pathogens is Classification III, as outlined in the Hepatitis B Vaccine Program Policy.
The noise level in the work environment is usually moderate
- Graduate of an accredited School of Nursing.
- Bachelors degree from a four-year college or university.
- Current RN license in the state of Nebraska.
Phelps Memorial Health Center
Why Work Here?Phelps Memorial Health Center is a progressive, 25-bed critical access hospital located in South Central Nebraska. We take pride in our talented team members and our collective efforts to fulfill our mission of providing exceptional quality and compassionate care to our local community.
Driven by integrity and compassion, our team strives to fulfill our mission of providing high-quality care to every one we serve.