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Receptionist/Customer Service Representative

Pg Long Carpet Cleaning Portland, OR
  • Posted: 25 days ago
  • $13 to $17 Hourly
  • Full-Time
  • Benefits: Medical, 401k, Dental

As a Receptionist/Customer Service Representative, you will be the first point of contact for our company. Your duties will include offering administrative support across the organization and providing top-notch support to our customers. In addition to the administrative functions you will also be asked to process orders, modifications, and escalate customer requests across a number of communication channels. Efficient communication is paramount to being successful in this role. As we are a growing company, with all of our employees wearing various hats, this person will also be expected to make frequent delivery runs in company trucks/vans to vendors and service technicians in the field.

Job Duties:

· Maintaining a positive, empathetic and professional attitude toward customers at all times

· Monitor office supplies and place orders when necessary

· Keep updated records and files

· Monitor office expenses and costs

· Take up other duties as assigned (travel arrangements, schedules etc.)

· Attracts potential customers by answering product and service questions; providing information about our products and services

· Serve as the dispatcher for service technicians throughout the day

· Processing orders, forms, applications, and requests from customers and colleagues

· Keeping records of customer interactions, transactions, comments and complaints

Pg Long Carpet Cleaning

PG Long is a state of the art floor covering and carpet cleaning company that has been serving the Portland metro area for 14 years. We are one of the largest installation and cleaning companies in the Pacific Northwest with locations in Portland, Salem, Eugene, Bend, Medford, Tri-Cities Washington and Boise Idaho. We offer a fun and professional environment with a strong and friendly team. Please have your own personal vehicle and a clean background check. We always appreciate professional attire and self-motivated individuals

Address

13935 NE Airport Way, Portland, OR 97230
Portland, OR
USA

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