IT System Engineer - Infrastructure

POSITION DESCRIPTION

Job Title: IT System Engineer - Infrastructure

Department: IT

Reports to: Regional IT Director and Global Infrastructure Team

FLSA Status: Exempt

Last Updated: March 2023

SUMMARY

This position is responsible for oversight and management of all regional based compute and storage solutions. This will include but not limited to hands-on support of virtual servers, storage, cloud infrastructure, and HA/DR. The role is expected to provide input on infrastructure strategy pertaining to its area of expertise and collaborate with the global and local IT teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exercise of judgment, discretion, and tact in all business matters and business relationships is required. Strong interpersonal skills and the ability to maintain clear and cooperative working relationships with co-workers and demonstrate regular attendance and punctuality are essential.

The organization’s leadership promotes collaborative problem solving in both formal and informal work teams. Participation in and contribution to teamwork within the organization is required. Employees must follow all quality and safety procedures of the company, including those at customer sites if applicable, and must abide by the corporate Code of Conduct in all situations.

Supervisory Responsibilities:

No direct reports, but will provide guidance to lower level IT staff and assist with training.

Duties:

1. Implement and manage a monitoring and alerting solution for all services within scope of the role

1. Provide thought leadership and assist with execution of migration of legacy hardware/software to Azure tenant.

1. Work with infrastructure teams to build and guide Azure landscapes to create redundant and scalable virtual environments.

1. Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support as it relates to the network and its components.

1. Provide Tier 2 / Tier 3 desktop support and assistance to other IT Team members

1. Responsible for the maintenance and upkeep of racks, UPSs and other equipment in all telecom and server room locations

1. Participate in IT On-call duties and assignments

1. Work with local, global and exterior consultant IT groups in order to meet timing and budgets for projects.

1. Delegates, manages and holds the region accountable to achieve targets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tasks require walking, sitting, bending, reaching, mobility, and frequent lifting. Work requires computer skills (word processing, spreadsheet, and data-entry), attention to detail and accuracy. Communication skills including listening and speaking are required for interaction with other employees, vendors, and customers. Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.

POSITION REQUIREMENTS

Company Values

Pfeiffer Vacuum believes that we are all suppliers and customers of someone in our organization. Our employees must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded and agile – in all of their business activities. We expect that our company values of open mindedness, trust, communication, thinking strategically/being creative, being courageous, accountable and humble, ethical sensitivity/compliance, resilience/facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees.

General Qualifications

In depth knowledge of disk and networking and other shared resource services. Must have experience with storage hardware architectures, high-level programming, distributed file systems, network protocols and data storage applications.Experience with PRTG or Nagios is a plus

Education and/or Experience

Requires B.S. degree in Information Technology or related field, as well as at least 5 years of IT experience in an operational environment; or any equivalent combination of education and experience.

Language Skills

Must be fluent in English. Must be able to deliver information to employees at all levels of the organization in a clear and concise manner, both verbal and written.

Mathematical Skills

Strong knowledge of business math required.

Reasoning Ability

Must be able to multi task and operate in a fast paced environment while maintaining a disciplined approach to oversee employer and customers’ needs. Work assignments may be both analytical and technical. Must be able to solve both practical and complex problems and deal with a variety of factors.

Certificates, Licenses, Registrations

Valid driver’s license required.

TOOLS AND/OR EQUIPMENT

This position uses a computer extensively with demonstrated abilities in the use of Microsoft products as well as other types of software and office equipment.

WORK ENVIRONMENT

This position may work in various environments including office, factory or home settings. Employees who choose to work from home are expected to comply with all company requirements for core work hours or in-person attendance at company meetings or events. The person in this job must be able to travel by air and drive to regional locations approximately 10 – 20% of the time.

Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Jill Guilmain at 603-578-6519.