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Collections Representative

Peyton Resource Group (PRG) San Antonio, TX

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Requirements:

  • 2+ more years of collection experience and inbound call center experience
  • 1+ year of customer service
  • Knowledge or experience with Bankruptcy, Estate or Charge off preferred

Responsibilities:

  • Uses established procedures and job experience to carry out and resolve moderately complex to complex work assignments and conducts member research as necessary.
  • Serves as a resource to less experienced team members.
  • Contacts members in all stages of delinquency and across all product lines through automated and manual outbound dialing; receives inbound collections and general servicing calls.
  • Under limited supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security. Negotiates mutually satisfactory payment arrangements.
  • Actively uses and educates members on the debt analyzer and money manager tools
  • Completes required account verification, account maintenance, and documents all contact and collection attempts.

 

Company Description
Who We Are:
Peyton Resource Group (PRG) has a 17-year track record of delivering real results for our clients. With offices in Dallas, San Antonio and Austin, PRG is an innovative industry leader utilizing the latest technology to drastically reduce the time-to-hire problem plaguing most companies today.
What We Do: We innovate. We understand. We collaborate. We move forward. We get IT done.

How We Do It:
We partner with world-class organizations that offer exciting career paths to their employees.
We cultivate relationships with the best and brightest talent in the marketplace.
We leverage technology in a way that is helping to redefine the staffing industry.
Our Results: We solve today's critical staffing challenges, while delivering best-of-class professionals to our clients.

Peyton Resource Group (PRG)

Why Work Here?
Real Talent. Real Opportunity.

Who We Are: Peyton Resource Group (PRG) has a 20-year track record of delivering real results for our clients. With offices in Dallas, San Antonio and Austin, PRG is an innovative industry leader utilizing the latest technology to drastically reduce the time-to-hire problem plaguing most companies today. What We Do: We innovate. We understand. We collaborate. We move forward. We get IT done. How We Do It: We partner with world-class organizations that offer exciting career paths to their employees. We cultivate relationships with the best and brightest talent in the marketplace. We leverage technology in a way that is helping to redefine the staffing industry. Our Results: We solve today's critical staffing challenges, while delivering best-of-class professionals to our clients.

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Address

San Antonio, TX
USA

Website

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