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Customer Service Rep

PersonnelOne Miami, FL
  • Posted: 16 days ago
  • Other

Personnel One is proud to represent a Reputable Global Logistics organization in the Flower industry seeking for a Customer Service Representative with Logistics experience to cover their peak season (2 month Contract).

Customer Service Representative duties:

  • Customer service including phone calls and emails.
  • Process shipments, prepare correspondence and fulfill customer’s needs.
  • Coordinate shipments and cargo bookings.
  • Provide rates and quote to customers
  • Response to customer’s inquire and follow-up to insure issue resolution.
  • Track and Trace shipments
  • Maintain compliance standards at all times.
  • Communicate effectively in English/Spanish
  • Meet key performance indicator to support the department as a Team.

GREAT OPPORTUNITY FOR EXTRA INCOME! Standard Schedule -Monday-Friday position 9:00AM-6:00PM / some overtime required

End of January (2 weeks) position will change to 12 hour shift Day and Night schedule available.

Key Competencies

  • Great interpersonal skills
  • Excellent communication skills
  • Excellent customer service skills
  • Great attention to detail and accuracy
  • Problem analysis and problem-solving
  • Adaptability, initiative and high stress tolerance
  • Must be bilingual (English/Spanish)

PersonnelOne

Address

Miami, FL
33172 USA

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