- This is a virtual opportunity for you to join our organization as an independent contractor working with one of our Fortune 500 clients. CSR's handle inbound calls only.
The ideal candidate must have:
- OUTSTANDING telephone personality and convincing skills
- Demonstrated ability to provide extraordinary customer service in a fast-paced environment
- Consistent work history with minimal career changes
- Competitive drive & high sense of urgency
- A desire to be the best and the commitment and work ethic to make that happen
- Confident, hardworking and poised
- Easily take and follow direction & willing to be a part of a team
- Excellent interpersonal skills that allow effective working relationships
- Patience with the elderly
- Superior customer service and relationship building skills
- Excellent customer service that is always delivered with a smile
- Excellent typing skills and communication skills
- Excellent follow-up skills.
- Quick learner of computer software and the ability to multi-task
- True desire to ensure our customers’ needs are met
- Enjoy working in a team environment
- Transportation and intermodal knowledge beneficial but not required
- Home computer with internet access. No cell phone or wifi permitted.
- Computer headset for taking calls.
- Home phone with no special features such as voicemail, call forwarding or call waiting.
- Must have a quiet work environment or home office preferred.
Available Hours Calls are available 7 days a week, 24 hours a day. Peak call volume occurs Saturday and Sunday between 12:10 AM to 04:40 PM ET. Independent contractors set their own hours, whether full-time, part-time, or temporary, it is up to you.
Must be able to pass a background check.
Perfection Solutions Staffing is a full-service staffing and recruiting firm for direct placement or temporary positions. We focus our recruiting efforts in two main areas, administrative and warehouse. Under administrative we recruit for accounting, finance, technology, and human resources opportunities. Under the warehousing side we focus on pullers/packer, forklift operators, and welders. By offering two unique services we are the perfect solution to meet your business needs.