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Medical Customer Service

Perfect Timing Personnel Services
Novato, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Medical Customer Service Representative – Temporary (2-3 months) – Novato – To $23/hour

Fast growing local independent physician’s association is seeking courteous and conscientious candidates for a full-time temporary call center opportunity. Prior work experience in healthcare and customer service is required. Great opportunity to be a part team of friendly individuals providing top notch customer service and support.

  • Duration: 2 month + assignment beginning immediately.
  • Schedule: Full-time, normal weekday business hours
  • Location: Hybrid remote – once fully trained
  • Background: Hire contingent on a clear criminal background check
  • COVID-19: Must be fully vaccinated.


In this role, you will:

  • Field calls from subscribers, members, physician offices, and Health Plans
  • Provide prompt, accurate and courteous responses to written and telephonic inquiries
  • Maintain customer accounts and information
  • Respond to customer inquiries with compassion and active listening
  • Support continuous process improvement, remove any roadblocks impacting productivity


Ideal Qualifications:

  • Must have prior work experience in a healthcare environment/capacity
  • Excellent communication skills
  • Must be able to read and interpret all types of authorization, medical claim forms and member benefit plans
  • Integrity to follow HIPAA guidelines on maintaining patient privacy
  • Ability to adapt and excel in a fast-paced work environment
Company Description
Perfect Timing Personnel Services, Inc. provides Temp, Temp-to-Hire and Direct Hire placements in Marin and Sonoma Counties primarily.

Having been in business since 1988, we have an extensive client list that includes companies of all sizes and industries. We take the time to make sure the job meets your expectations, and at no cost to you. We’ll present positions that are a match for your skills & personality, that align with your ideal company culture, and provide the growth opportunity you seek.

As the Bay Area continues to expand globally, the need for diverse, bright professionals who are passionate about their work deepens. Perfect Timing is committed to hiring people from cultures around the world.

Perfect Timing specializes is placing candidates for positions in Accounting & Finance, Administrative & HR, Customer Service & Support, Marketing & Communications, Non-Profit & Public Agencies and Construction Management.

We want to grow your career, increasing job satisfaction and earning power in the process! We know job hunting can be time consuming and frustrating, so let us find you your next job – come work with us to expand your career opportunities

Perfect Timing Personnel Services

Why Work Here?
Perfect Timing Personnel Services, Inc. provides Temp, Temp-to-Hire and Direct Hire placements in Marin and Sonoma Counties primarily.

Perfect Timing Personnel Services, Inc. provides Temp, Temp-to-Hire and Direct Hire placements in Marin and Sonoma Counties primarily. Having been in business since 1988, we have an extensive client list that includes companies of all sizes and industries. We take the time to make sure the job meets your expectations, and at no cost to you. We’ll present positions that are a match for your skills & personality, that align with your ideal company culture, and provide the growth opportunity you seek. As the Bay Area continues to expand globally, the need for diverse, bright professionals who are passionate about their work deepens. Perfect Timing is committed to hiring people from cultures around the world. Perfect Timing specializes is placing candidates for positions in Accounting & Finance, Administrative & HR, Customer Service & Support, Marketing & Communications, Non-Profit & Public Agencies and Construction Management. We want to grow your career, increasing job satisfaction and earning power in the process! We know job hunting can be time consuming and frustrating, so let us find you your next job – come work with us to expand your career opportunities

Address

Novato, CA
USA

Industry

Healthcare

Website

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