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Call Center Representative

Perennial Executives
Jersey City, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

About Perennial:

Perennial provides consulting and event services to over eight different clients' in diverse industries such as nonprofits, telecommunications and government programs.

Perennial is looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Job Type: Full-time

Salary: $17.50- $30.00 per hour


  • De-escalate situations involving dissatisfied customers, offering patient assistance and support

  • Guide callers through troubleshooting, navigating the company site or using the products or services

  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

  • Collaborate with other call center professionals to improve customer service

  • High school degree
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Perennial Executives


Jersey City, NJ
07302 USA