At Percy, we're building new ways to help people find permanent employment at some of the best companies in the Beaverton area. We're currently looking for a Customer Service Representative to join a well-established company in the mortgage industry.
The company offers a stable and structured work environment, growth opportunities, and outstanding benefits. Candidates should be prepared to work in a fast-paced office environment and be comfortable handling inbound customer service calls. If you have previous mortgage servicing experience and are looking for an opportunity where you can use your skills and actively help people, this opportunity could be a great fit.
**Due to COVID-19 this position will start remotely! You will be provided with all necessary equipment for work aside from a fast internet connection.
If you'd like to apply, please submit a resume for consideration.
Responsibilities and Duties
Take inbound calls from customers asking about a wide range of topics relating to mortgage
Understand and explain a variety of different products
Perform necessary data entry post-call
Improve processes by recommending efficiencies
Qualifications and Skills
At least 2 years of customer service experience in an office setting.
At least 1 year of mortgage servicing experience.
Available for a full-time schedule.
Full time (40 hours/week)
WFH during the COVID-19 pandemic
Full benefits (Insurance, 401K), excellent growth potential