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Bi-lingual IT Solution Manager, Hybrid

PeopleToGo Inc Mississauga, ON

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Temp/Contractor Role:
Position - IT Solution Manager- Customer Service & Assurance, (Bi-Lingual), Hybrid
Location; Toronto GTA (hybrid) On site & Remote
Hours: 40 hour per week (8:30am to 5pm) (Mon-Fri)
Travel; Minimal local travel 10% of the time
Pay Rate: $45.00/hour
Start Date: Approx Sept 15/21 or ASAP
End Date: Long Term - 2 years +
Job Description:
Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.

Role & Responsibilities
Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes. Represents services on product or solution core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.

  • Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.
  • Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.
  • Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.
  • Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.
  • Provides mentoring and guidance to peers and lower-level employees

Required Skills
8 years of established, proven track record in Service Business Management.

  • Basic experience in one of the related disciplines of delivery, solution architecting or business planning prior to taking business management role.
  • Required Skills:
  • Full fluency in English and French (read, write, speak)
  • Medium to high knowledge of IT and services industry.
  • In-depth knowledge of company organization and policies, company's services offerings, end to end processes, tools, and routes to market.
  • Problem detection and analysis of root cause.
  • Proven ability to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames.
  • Demonstrated skills in planning and financial analysis.
  • Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate.
  • Good presentation skills. Ability to influence different functions, geographies, and the ability to build strong consensus. Impacts internal and external clients on WW basis.
Company Description
The PeopleToGo Approach

Looking for a job or ways to use spare time to increase your income? You need a staffing agency that appreciates the full value of your talents and skills, and knows how to put them to work to your best advantage.

You Need PeopleToGo

With almost 20 years experience in finding the right opportunities for workplace professionals, PeopleToGo understands the business and knows how to help you reach your full potential.

Whether you are looking for contract or full-time positions, the PeopleToGo Approach will find the right job for your skills, experience and goals.

* Responsive – When you choose PeopleToGo, we will respond to you quickly, accurately and with your best interests in mind.

* Connected – Depending on your wishes, you will get exposure to top IT companies in North America.

* Committed – As part of the PeopleToGo team of professionals, you get the help you need with resumé writing and interview optimization. You can also take advantage of ongoing training, education and certification programs designed to expand your skills and keep them up-to-date.

The Result of The PeopleToGo Approach?

When you take advantage of everything PeopleToGo offers job seekers, you maximize your work potential and you quickly add to your experience, skills and connections. It all leads to the best result possible: increased market value for your talents.

L'approche PeopleToGo

Vous recherchez un emploi ou des moyens d'utiliser votre temps libre pour augmenter vos revenus? Vous avez besoin d’une agence de recrutement qui apprécie toute la valeur de vos talents et de vos compétences et sache les utiliser au mieux.

Vous avez besoin de PeopleToGo

Avec près de 20 ans d'expérience dans la recherche d'opportunités pour les professionnels du lieu de travail, PeopleToGo comprend l'entreprise et sait vous aider à atteindre votre plein potentiel.

Que vous recherchiez un poste contractuel ou à temps plein, l’approche PeopleToGo trouvera le poste qui convient à vos compétences, à votre expérience et à vos objectifs.

* Responsive - Lorsque vous choisissez PeopleToGo, nous vous répondrons rapidement, avec précision et en tenant compte de vos intérêts.

* Connecté - En fonction de vos souhaits, vous obtiendrez une exposition aux meilleures entreprises informatiques en Amérique du Nord.

* Engagement - En tant que membre de l'équipe de professionnels de PeopleToGo, vous obtenez l'aide dont vous avez besoin pour la rédaction de CV et l'optimisation des entretiens. Vous pouvez également profiter de programmes de formation continue, d’éducation et de certification conçus pour développer vos compétences et les maintenir à jour.

Le résultat de l'approche PeopleToGo?

Lorsque vous profitez de tout ce que PeopleToGo offre aux demandeurs d’emploi, vous maximisez votre potentiel de travail et vous ajoutez rapidement à votre expérience, à vos compétences et à vos relations. Tout cela conduit au meilleur résultat possible: une valeur de marché accrue pour vos tal.

PeopleToGo Inc

Why Work Here?
The PeopleToGo Approach - Results Driven

The PeopleToGo Approach Looking for a job or ways to use spare time to increase your income? You need a staffing agency that appreciates the full value of your talents and skills, and knows how to put them to work to your best advantage. You Need PeopleToGo With almost 20 years experience in finding the right opportunities for workplace professionals, PeopleToGo understands the business and knows how to help you reach your full potential. Whether you are looking for contract or full-time positions, the PeopleToGo Approach will find the right job for your skills, experience and goals. * Responsive – When you choose PeopleToGo, we will respond to you quickly, accurately and with your best interests in mind. * Connected – Depending on your wishes, you will get exposure to top IT companies in North America. * Committed – As part of the PeopleToGo team of professionals, you get the help you need with resumé writing and interview optimization. You can also take advantage of ongoing training, education and certification programs designed to expand your skills and keep them up-to-date. The Result of The PeopleToGo Approach? When you take advantage of everything PeopleToGo offers job seekers, you maximize your work potential and you quickly add to your experience, skills and connections. It all leads to the best result possible: increased market value for your talents. L'approche PeopleToGo Vous recherchez un emploi ou des moyens d'utiliser votre temps libre pour augmenter vos revenus? Vous avez besoin d’une agence de recrutement qui apprécie toute la valeur de vos talents et de vos compétences et sache les utiliser au mieux. Vous avez besoin de PeopleToGo Avec près de 20 ans d'expérience dans la recherche d'opportunités pour les professionnels du lieu de travail, PeopleToGo comprend l'entreprise et sait vous aider à atteindre votre plein potentiel. Que vous recherchiez un poste contractuel ou à temps plein, l’approche PeopleToGo trouvera le poste qui convient à vos compétences, à votre expérience et à vos objectifs. * Responsive - Lorsque vous choisissez PeopleToGo, nous vous répondrons rapidement, avec précision et en tenant compte de vos intérêts. * Connecté - En fonction de vos souhaits, vous obtiendrez une exposition aux meilleures entreprises informatiques en Amérique du Nord. * Engagement - En tant que membre de l'équipe de professionnels de PeopleToGo, vous obtenez l'aide dont vous avez besoin pour la rédaction de CV et l'optimisation des entretiens. Vous pouvez également profiter de programmes de formation continue, d’éducation et de certification conçus pour développer vos compétences et les maintenir à jour. Le résultat de l'approche PeopleToGo? Lorsque vous profitez de tout ce que PeopleToGo offre aux demandeurs d’emploi, vous maximisez votre potentiel de travail et vous ajoutez rapidement à votre expérience, à vos compétences et à vos relations. Tout cela conduit au meilleur résultat possible: une valeur de marché accrue pour vos tal.

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Mississauga, ON
CAN

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Technology

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