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Customer Service Representative - IMMEDIATE HIRE!!! $13.65hr

People Make Us Columbus, OH
  • Expired: 23 days ago. Applications are no longer accepted.

Phillipi Rd Columbus, OH 43228

*****MUST BE ABLE TO START MONDAY 11/11/19*****

Job Description:
The Title Procurement Clerk provides exceptional customer service to internal and external customer. Through and thorough understanding of company practices and various state titling requirements, they will answer questions; provide support and facilitate the experience through offering solutions to meet customer's needs. The Title Procurement Clerk is required to know all job functions within the department while multi-tasking in hectic and stressful situations. Attention to detail is a must when reviewing the intricate claim details and state guidelines. In addition, they will be the face of the Company through vocal interactions with all levels of customers which range from the general public to high level managers of organizations.

ESSENTIAL DUTIES: Internal and external customer interaction, ability to communicate across several platforms -- email, verbal, phone, and chat; document proof-reading, ability to make decisions on a customer's requirements, ability to accept change, and proficiency in software platforms such as MS Office and internal systems.

Skills:

  • 2+ years of office support experience in a customer service role
  • High School Diploma
  • Efficiently and accurately identify/analyze vehicle title/ownership documents within company and state guidelines
  • Communicate with customers via email or verbally
  • Build relationships and develop professional rapport with DMV and sellers
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Maintain filing
  • Self-sufficient
  • Basic math skills
  • High level attention to detail
  • Problem solving/thinking outside the box daily
  • Elevated computer proficiency -- MS Office Suite
  • Typing speed 45 WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus
  • Overtime as asked/required
  • Other duties as assigned

People Make Us

Why Work Here?

Competitive pay working under a highly professional company!

Address

Columbus, OH
USA