Internal and external customer interaction, ability to communicate across several platforms -- email, verbal, phone, and chat; document proof-reading, ability to make decisions on a customer's requirements, ability to accept change, and proficiency in software platforms such as MS Office and internal systems.
Skills:
2+ years of office support experience in a customer service role or customer service experience
Efficiently and accurately identify/analyze vehicle title/ownership documents within company and state guidelines
Communicate with customers via email or verbally