Mental Health Intake Coordinat
- Job ID :87507
- Job Category: Clerical/Administrative
- Specialty Area: Clerical/Administrative
- Primary Shift: Day
- Work Schedule: Variable
- Penn Medicine Entity: Clinical Care Associates
- Location: Philadelphia, PA
- Address: 3535 Market St
- Education Required: Per Position Description
- Experience Required: Per Position Description
- Employment Type: Full-Time Regular
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Position Description :
The Mental Health Intake Coordinator position, under the direction of the Supervisor is responsible for telephone management, intake clinical assessment, referral management, risk stratification, and clinical documentation of patients in the Department of Psychiatry's Penn Integrated Care (PIC) Resource Center.
Additional responsibilities include patient relations, communication with providers, scheduling, case management, and benefit determination.
The ideal candidate possesses excellent critical thinking and communication skills, both spoken and written, for clinical assessment purposes in determining appropriate services for potential patients. The position is also responsible for organizing and maintaining clinical case management information in an electronic database and medical record filing system. Knowledge of DSM-V, HIPAA, and community resources.
Minimum Requirements :
Bachelors Degree is required preferably in Social Work, Psychology, Marriage and Family Therapy, Counseling or any healthcare related field.
Candidates working towards Master's Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred.Experience in customer service highly preferred
Additional Information :
This is a call center position. The qualified candidate will need to have excellent customer service and computer skills. The hours for this position are Monday - Friday from 8:30am - 5:00pm.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Penn Medicine http://www.pennmedicine.org/careers/
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.