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Penda Aiken, Inc. Albany, NY
  • Expired: over a month ago. Applications are no longer accepted.

Government agency looking for talented EXPERIENCED Admin Assistant

Shifts: Monday - Friday; 7-3; 7:30-3:30; 8-4; 8:30-4:30; 9-5

Job Descriptions:

800 North Pearl

· 36 months of compiling and analyzing account information and procedural reports

· 36 months in a staff support and supervisor role

· 36 months developing training materials and guides

· 36 months experience upholding and enforcing security policy and procedures

· 36 months experience documenting issues and the resolutions

· 36 months experience troubleshooting supported web browser versions, applications and issues

· 36 months experience troubleshooting access permissions and individual account processing

· 36 months experience on call center duties, taking calls, working with customers and taking Level 2 application support related issues

· 36 months experience using ITSM ticketing system or equivalent

· 36 months working in a team environment

Empire State Plaza

· 24 months experience using Microsoft Office

· 24 months experience in administrative support role

· Experience and working knowledge of NYS HBITS (Hourly Based Information Technology Services) process

o Working knowledge of the process from onset to completions, working with OGS Contract Vendors, coordination with State staff for information gathering and completing necessary documentation

o Maintain accurate records of all contracts and update in SharePoint system.

· Experience using SharePoint

· Experience working in a team environment

Penda Aiken, Inc.

Penda Aiken Inc. is an equal opportunity employer and Section 3 business that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Penda Aiken, Inc. (PAI) is a business leader with a proven track record in providing workplace staffing solutions. Since inception, PAI has helped government and private sector clients to successfully address their staffing needs and shortages through providing a temporary contingent workforce. As the marketplace adjusts to technological and economical changes, Penda Aiken, Inc. remains dedicated and diligent in its commitment to providing cost effective and cutting edge workforce solutions to companies at every stage of their financial growth. Founded in 1990 Privately owned by the same management Superior past performance references Excellent financial profile 24/7 support Customized staffing solutions 15 recruitment specialties We offer staffing services for temporary, permanent and temporary-to-permanent placements in a wide variety of industries. Our expert recruiters and talent management team offer services that aid in pre-selection, selection, assessment, development, coaching and engagement. Our clients benefit from a holistic approach to employment that increases recruitment efficiency, improves hiring results and develops talented professionals at a lower overall cost than internal HR teams can accomplish alone.


Albany, NY