Pella Windows and Doors of Oklahoma is looking for Showroom Assistant to help in our newly renovated Experience Center at our Oklahoma City location.
Job Summary: This person will serve as the first point of contact for the Pella showroom customer. This person will also help answer the phones and direct customers to the right department.
- Candidate would be very comfortable interacting with a variety of customers: homeowners, builders/contractors and architects/designers.
- Answers phone and accurately directs customer calls for both internal and external customers by asking leading questions.
- Maintains showroom for cleanliness and neatness to ensure a favorable and hospitable setting for all customers, including but not limited to: dusting, cleaning windows, taking out garbage. Responsible for taking the appropriate action and contacting those required to resolve showroom concerns. (ie: product repair, electrical issues, plumbing needs, etc.)
- Manages Experience Center events calendar.
- Administers, verifies, and communicates accurate product or customer information by researching needs/questions with customers, Service, Project Coordinators, Outside Sales Representatives and Management.
- Initiates office stock orders by reviewing on-hand versus suggested levels of supplies, literature, and product samples.
- Assist Accounting with general data entry.
- Assist Marketing as needed.
- Energetic personality – comfortable and at ease interacting with customers
- Skilled at relating to and supporting a variety of customers
- Strong organizational, time management and problem-solving skills
- Self-starter & responsive to customer needs
- Reliable and demonstrates a strong work ethic
- Creates a sense of trust and reliability with internal and external customers
- Able to maintain open and effective communication with cross functional teams
- Works collaboratively with customers and Pella team members
- Candidates must be efficient while completing tasks with attention-to-detail.
- Adaptable to changing processes and priorities
Pella of Oklahoma
Why Work Here?Pella Windows & Doors of Oklahoma is a 4th generation, family-owned company, serving the Oklahoma community for nearly 100 years.
• Excellent compensation • Growing company • Family first culture • Benefits
Oklahoma City, OK