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e-Commerce Manager

Pearson Atlanta, GA
  • Expired: December 07, 2019. Applications are no longer accepted.

e-Commerce Manager
Description
At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small.
The e-Commerce Manager is responsible for collaborating with cross-functional partners to manage the P&L components of the e-Commerce business in North America including business planning, content strategy and development, promotional campaigns and other online marketing and reporting. He/she will ensure that e-commerce revenue, margin, conversion, and other key performance indicators and objectives are met.
The ideal candidate is innovative, enthusiastic, and customer-focused with great judgment and creative problem-solving skills. This person will have demonstrated skill with technical tools & processes through website management, digital marketing, advanced data analysis or other relevant experience. They will be organized and comfortable managing multiple cross-functional projects at once.
Key Responsibilities:
Drive daily achievement of e-Commerce business objectives and KPI targets, including revenue, conversion, AOV, customer satisfaction
Drive sustainable and profitable sales growth for Pearson.com in North America, ensuring that sales and gross margin goals are met. Prior experience owning a P&L is essential
Increase digital customer engagement and acquisition
Generate and implement test strategies to drive qualified traffic and revenue-building activities
Generate new ideas to drive conversion and build and execute successful business plans
Assist with defining the ROI of all proposed plans and report on the actual ROI post-implementation based on a rigorous system of performance and attribution
Present KPI's in weekly and monthly reporting meetings to senior management, the product marketing team and channel owners
Define key measures of success and provide transparency into performance of those initiatives
Qualifications
8 years experience in eCommerce management with at least 2 years of digital marketing experience.
Demonstrated success in setting and adjusting eCommerce web strategies to drive business results. Prior success in hitting/surpassing eCommerce business objectives and KPT targets, including revenue, conversion, and AOV.
Understands and can effectively report on traffic trends, funnel analysis, and customer behavior.
Analytical and process-oriented, strong quantitative, analytical, and problem solving skills, including data analysis and modeling. Experience with web analytics strongly preferred.
Strong presence. Able to clearly and consistently work side-by-side across functions and departments and synthesize multiple points of view into a coherent action plan.
Willing to think outside the box and challenge the status quo, while also fairly evaluating all possible solutions in making strategic decisions.
Able to manage through ambiguous and subjective situations.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Primary Location: US-Remote
Job: Marketing
Organization: North America
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Dec 5, 2019
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1914339
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Pearson

Address

Atlanta, GA
30309 USA