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Now Hiring | Quality Customer Service Representative

Peak Enterprises Corp Atlanta, GA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Summary / Primary Role:

The Quality Customer Service Representative is responsible for performing all tasks involved with Client Services. This position will involve learning and explaining services and products on behalf of all of our clientele.

 

Principal Duties and Responsibilities:

(Management may amend or assign duties and responsibilities to this job with appropriate notification)

  • Follow directions and work as a team.

  • Responsible for assigned customer accounts.

  • Responsible for the accuracy of all paperwork that arrives for assigned accounts.

  • Ensure that all inbound and outbound paperwork is completed accurately and correctly.

  • Maintains training abilities for clients and consumers.

  • Responsible for the accuracy of all entries for client services and sales.

  • Create all in-office projects and classroom training products.

  • Must be pleasant, professional, detailed communication skills, and Outlook skills.

  • Plan, coordinate, and run five 15‐person outreach shifts per week.

  • Comfort working with iPads and tablet-based software.

  • Analyze the profitability and efficiency of the team.

  • Learning basic customer service techniques and client services to help with problem shooting.

 

Qualifications and Key Skills:

(The following are representative of the education, experience, knowledge, skills or ability required for this position)

  • Must be able to follow directions and work as a team.

  • Must be knowledgeable with Microsoft Office.

  • Must have strong oral communication skills.

  • Ability to prioritize tasks effectively and execute quickly.

  • Professional Business Attire and Training Ability.

  • The position could involve standing for long periods of time throughout the day.

  • Superior organizational skills - able to manage multiple priorities simultaneously.

Company Description
The corporate culture at Peak Enterprises Corp is based on achievements, empowerment and the value of teamwork. Our end-user sales and marketing solutions are designed to achieve optimal results.

Our clients view us as a strategic partner and a valuable extension to their sales and marketing channels. Peak Enterprises Corp performs exceptionally well for them creating high-performance, measurable and results-driven sales campaigns for leading and emerging product lines.

Interactive, experiential campaigns are our specialties at Peak Enterprises Corp. They are adaptable to the needs of just about every type of product or service.

We have found that the key to the success of our campaigns is to train our team members as exceptional brand ambassadors. When the consumer and representative connect in a positive interaction it creates confidence in the purchase.

Peak Enterprises Corp

Why Work Here?

Strength of Experience, Constant Innovation and Relentless Pursuit of Developing the Best and Brightest for Our Firm

The corporate culture at Peak Enterprises Corp is based on achievements, empowerment and the value of teamwork. Our end-user sales and marketing solutions are designed to achieve optimal results. Our clients view us as a strategic partner and a valuable extension to their sales and marketing channels. Peak Enterprises Corp performs exceptionally well for them creating high-performance, measurable and results-driven sales campaigns for leading and emerging product lines. Interactive, experiential campaigns are our specialties at Peak Enterprises Corp. They are adaptable to the needs of just about every type of product or service. We have found that the key to the success of our campaigns is to train our team members as exceptional brand ambassadors. When the consumer and representative connect in a positive interaction it creates confidence in the purchase.

Address

Atlanta, GA
USA

Website