Director of Clinical Services

Summary
Directs and coordinates activities of PO's clinical, DME, medication dispensing, case management, orthobiologics, research/outcomes, APP provider and radiology departments.

Essential Duties and Responsibilities

• Recommends establishment or revision of policies, procedures, and methods and develops organizational structure and standards of performance.
• Advises and assists Chief Operating Officer, executive and operations committee and medical staff in planning and developing administrative and operational policies and procedures, facilities use and planning, and strategic planning.
• Consults with C-Suite, department heads, and others to coordinate clinical activities with other operational activities.
• Committee Assignments: Operations, Orthobiologics/Regenerative Medicine, Bundled Payments, Research, Compliance, APP (Advanced Practice Provider).
• Evaluates the education and training needs of personnel and directs development and implementation of in-service and training programs.
• Makes periodic rounds of clinical units.
• Oversees compliance (HIPAA, OSHA, corporate compliance) for clinical, DME, orthobiologics, and radiology departments.
• Develops and promotes cooperative working relationships with hospitals and community agencies, and with other departments.
• Performs personnel management functions such as establishing personnel qualification requirements, drafting procedure manuals, initiating in-service and training programs, and installing record and reporting systems.
• Prepares periodic reports related to quality, clinical activities and patient care.
• Develop and utilize a metric-based system to improve patient care, and departmental efficiency.
• Respond to patient and provider complaints resulting in timely and effective resolution.
• Provides direct and indirect supervision and participates in staff performance evaluation.
• Evaluates performance and recommends merit increases, promotions, and disciplinary action in a timely and effective manner.
• Develops and recommends budget for the departments and administers budget in accordance with company policy.
• Identifies and implements new workflows, software tools to improve departmental accuracy and efficiency.
• Oversees recruitment and hiring for clinical, radiology, case management, APP, research/outcomes, orthobiologics and DME departments, ensuring appropriate staffing levels for all clinics and departments.
• Participates as a senior team member in a cohesive and constructive way resulting in senior team alignment, decision making and problem solving.
• Other duties as assigned.

Supervisory Responsibilities

Oversees work and strategic planning and goal establishment of subordinate managers of clinical, radiology, case management, APP, research/outcomes, orthobiologics and DME departments. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's Degree required; Graduate Degree preferred.
• Clinical experience in nursing, allied health (PT/OT/ATC), or provider (physician assistant or nurse practitioner) experience required, as well as five years' experience in managing a large number of employees within a clinical setting with budget and financial oversight and clinical operations management.

Certificates, Licenses, Registrations

• Active Georgia license in nursing, allied health profession, PA, NP.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. It is an open and potentially distracting office environment. It could require having handle stressful situations including confrontation.

About Peachtree Orthopedics

Founded in 1953, Peachtree Orthopedics is the oldest orthopedic practice in the southeast. We've grown over the years, but our high standards of excellence and commitment to quality personalized care have remained the same. Peachtree Orthopedics has been named an AJC Top Workplace for the 4th year in a row! We offer excellent growth and advancement opportunities, foster a compassionate and fun culture, and seek employees who want the same.