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Dog Daycare Front Desk Specialist
Pawderosa Ranch San Antonio, TX

Dog Daycare Front Desk Specialist

Pawderosa Ranch
San Antonio, TX
Expired: over a month ago Applications are no longer accepted.
  • $12 to $14 Hourly
  • Full-Time
Job Description

We’re looking for an enthusiastic, highly-motivated Customer Service Representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Compensation:

$12 - $14 hourly

Responsibilities:
  • Keep track of customer accounts and make updates with new account information as necessary
  • Record customer interactions and follow up on their experience with our company
  • Communicate frequent customer suggestions to the team to troubleshoot
  • Regularly meet with sales lead to receive the newest service and product knowledge

  • Quickly answer phone calls and emails, make reservations, and resolve issues
  • Display knowledge of various computer programs
  • Troubleshoot problems reported by customers
  • Provide excellent customer service
  • Handle most customer complaints if the manager is not available
  • Greet customers and make sure they are satisfied with our service
  • Use a computer to create invoices and take payments from customers
  • Input dog and client information into our database and print reports
  • Ensure that their work areas are clean and neat

Qualifications:
  • Must have graduated high school, received a G.E.D. or equivalent
  • Display strong communication skills, active listening skills, and personal skills
  • Strong knowledge of customer interface and interaction
About Company

Pawderosa Ranch has been the leader in canine enrichment since 2006. With 3 locations in the San Antonio area, our goal is to continue offering the best enrichment-based care to dogs for overnight lodging, daycare, grooming, and training.

We are a fast-paced, supportive, and fun work environment. We offer top-of-the-line perks to our team members:

  • Competitive pay plus tips, commission, and bonuses
  • Discounted services
  • On-the-job training
  • PTO
  • Medical, Dental, and Vision benefits
  • Retirement plan with company match
  • Development opportunities
  • Monthly pawties
  • Fully stocked break room
  • DOGS!

We are a family-owned small business and thus we are agile and flexible. We recognize that our team members are the lifeblood of the company and they make a difference every single day. If you are mature, hard-working, independent, goal-oriented, and solution-driven, we want to meet you!

Address

Pawderosa Ranch

San Antonio, TX
USA

Industry

Tourism

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