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Restoration Project Supervisor

Paul Davis of Omaha Omaha, NE
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
About Paul Davis:
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters.  The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada.  Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration, Inc. is owned by Firs Service Corporation, a global leader in the rapidly growing  real estate services sector. (More information about Paul Davis can be found at www.PaulDavis.com) 

The Restoration Project Supervisor is responsible for managing residential and commercial reconstruction projects and ensuring growth and development of subcontractors.  The Restoration Project Supervisor is responsible for a successful completion of the project on time and within budget.

Description
  • On call work will be required 3-4 times a year for a week
  • Participate in job reviews and monitoring of pipeline movement
  • Establish and adhere to project schedules
  • Visit job sites throughout the life cycle of the job
  • Develop and maintain a well-qualified pool of sub-contractors and vendors
  • Ensure all work by the Sub Contractors and Paul Davis employees is done following company safety procedures and professional standards
  • Collect all necessary documentation at the close of the job
  • Follow-up with the customer throughout life cycle of job
  • Maintain customer satisfaction as determined by completed satisfaction surveys
  • Responsible for being the first contact with on call
  • Responsibility for adhering to the PDO Health & Safety Program
  • Participate in local company efforts to be the "expert" in the industry
  • Maintain contact/relationships with key customers
  • Seek alliances to improve performance
  • Support staff in key client situations and events
  • Meet or exceed compliance to Carrier Program Service Level Agreements
  • Meet or exceed property owner expectations for communication and service
  • Meet and maintain Net Promoter Score minimum monthly average pf 60
  • Close the Loop 100% of the time with 24 hours
Competency - Knowledge, Skills and Abilities:
  • Knowledge of Microsoft Office applications (Outlook, Word, Excel)
  • Knowledge of our main operating systems; RMS and 
  • Customer Service Skills
  • Communication skills
  • Typing skills
  • Administration skills 
  • Ability to learn and operate our primary operating systems
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work office equipment (fax, scanner, printer, phone system, computers)
  • Ability to work independently
  • Ability to work in a team environment and develop staff
  • Ability to coordinate multiple jobs within the same time frame
  • Ability to operate our main operating systems
  • Ability to pass maintain an acceptable background check and motor vehicle record check
  • Stress Management and Composure
  • Maintain a level of confidentiality
Required Education and Experience
  • Bachelor's Degree or equivalent industry experience
  • Two plus years' experience in restoration or construction as a Project Supervisor, Lead, Foreman
Preferred Education and Experience
  • Industry Certifications (IICRC and Lead)
  • Experience as a Construction Supervisor
Physical Requirement
  • Must be able to stay in a stationary position up to 50% of the time
  • The person in this position needs to frequently move about a customer job site (indoors and outdoors)
  • Occasionally ascends and descends a ladder to service customer sites
  • Constantly positions self to move about job sites
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Occasionally operates a computer and other office productivity machinery, such as calculator, fax machine, copy machine and computer printer
  • Must be able to observe and perceive information on a computer and documents
  • Must be able to communicate and converse with customers over the phone and face to face
  • Occasionally will lift up to 60lbs
  • Ability to safely operate a company vehicle
Work Environment        The employee will be working indoors and outdoors. The employee will be exposed to air conditioning and heat.  The employee
         will be exposed to outdoor weather conditions
Travel
         This position will require local travel to jobs sites (40 miles radius).  Must have a valid drivers license

Paul Davis of Omaha

Address

Omaha, NE
68127 USA