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Restaurant General Manager

Patrice & Associates Oxford, MS

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Restaurant General Manager

$65,000 to $70,000

Medical, Dental, Vision

401K

2 Weeks Paid Vacation

 

The General Manager is responsible for providing leadership to the associate managers and hourly partners of their assigned restaurant.   They are responsible for achieving planned sales and budgeted profit levels for the restaurant through the implementation, management, and upholding of all company policies, procedures, programs, and operational excellence performance standards.

 

The General Manager provides direction and motivation to the associate management team and hourly partners to ensure effective execution of all restaurant positions, and the delegation/completion of chores and responsibilities of the positions, in order to provide our guests with an exceptional Experience and exceptional product quality.  This is the key position within the restaurant to ensure operational excellence is maintained, including a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs.

The General Manager treats all people with courtesy and respect.  They are reliable, independent thinkers and good decision-makers.  They create a culture of empowerment and fun in caring for our guests while ensuring profitability and operational excellence are maintained.  The General Manager values training and adheres to the companies training systems.

 

Job Responsibilities:

Personal Leadership

  • Possesses effective writing skills in the use of e-mail and documentation of team performance.
  • Proactively serves as an ambassador for the restaurant, both within the restaurant and the community, through consistent, positive representation of our companies culture of respect and care for others.

 People Leadership

  • Build sales by focusing the staff on image and the Restaurant Experience service standards and actions to enhance the guest’s perception of the restaurant.
  • Ensures that all the Restaurant Experience standards and operational systems are executed properly in a sanitary, clean, safe, and friendly environment, according to all companies established procedures.
  • Assists the restaurant team to achieve planned profit levels while providing our guests with an exceptional Restaurant Experience
  • Responsible for the acquisition, the development, performance management and training of hourly partners; adheres to the company standards for interviewing, on-boarding and training; involves other members of the management team in the process.
  • Ensures the restaurant’s compliance to productivity and service standards by developing and maintaining a sufficient number of trainers, shift leads and well-trained, productive hourly partners.
  • Conducts employment activities to include staffing (hire/separation responsibilities),            scheduling, training, and conducting performance reviews with all hourly partners, as well as recommending salary increases and issuing corrective actions.

 

Operational Excellence     

  • Ensures that all menu items are prepared, accurately portioned, and presented properly in a sanitary, clean and safe manner according to all established procedures, standards and specifications.
  • Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
  • Required, under certain circumstances, to perform/assist all stations/functions for all positions in the restaurant. 

Business / Financial Acumen

  • Identifies and corrects system breakdowns to achieve an exceptional  guest experience; develops procedures to ensure the breakdowns do not recur.
  • Responsible for effective repair of system breakdowns/deficiencies.
  • Ensures accurate financial reporting to include: payroll, cash and receipts, house accounts and other invoicing procedures, productivity and operating expenses.
  • Understands the Profit & Loss statement; uses the statement as a learning tool to impact each period with positive results.
  • Attends GM meetings and follows up by effectively disseminating the information to the associate managers and hourly partners.
  • Directs and attends weekly restaurant manager meetings and other scheduled meetings; delegates the presentation of information to other members of the management team.
  • Responsible for establishing S.M.A.R.T. restaurant team goals and objectives; empowers and works through others to ensure the goals/objectives are accomplished.                                 
  • Oversee Associate Managers, Shift Leads, Catering Team Leads and Hourly Partners                         
  • Receives direction from Vice President of Operations as to specific assignments and objectives; determines method of execution with periodic review to determine if objectives and goals are met.
  • Extensive contacts with all levels of store personnel; contacts with Company/Franchise Office departments.
  • Extensive contacts with guests (internal/catering) and contact with distributors, delivery personnel, repair technicians, and sales persons.

Knowledge and Skills:

  • Excellent communications, supervisory, and guest service skills
  • Computer literacy; comfortable with Microsoft Office Software (Excel, Word)
  • College Graduate preferred.
  • Operating FOH P.O.S. System (Aloha).
  • Operating BOH systems (Aloha)
     

Experience Required:

  • A minimum of  two years prior restaurant general manager experience in QSR

Equal Opportunity Employer

 

Company Description
About Patrice & Associates:
With over 30 years of experience, Patrice & Associates is not only the LARGEST Specialty Recruiting firm in North America but the BEST. We say we're the best because our clients are some of the top name brands in the industry and they rely on us to MATCH talented professionals with opportunities in their organizations.

TOP 5 Advantages YOU get with Patrice & Associates

1. We know openings that are not on job boards (the best usually aren't)
2. We get qualified candidates directly to the decision-makers ('jump the line')
3. We work for YOU for FREE as a Career Coach to find YOU the perfect career!
4. We work confidentially, protecting your job while we look for new opportunities
5. You get to be part of our secure database for future exclusive opportunities

Patrice & Associates

Why Work Here?
Work with the professionals with 30+ years of experience and dedication to hiring the best for the BEST!

About Patrice & Associates: With over 30 years of experience, Patrice & Associates is not only the LARGEST Specialty Recruiting firm in North America but the BEST. We say we're the best because our clients are some of the top name brands in the industry and they rely on us to MATCH talented professionals with opportunities in their organizations. TOP 5 Advantages YOU get with Patrice & Associates 1. We know openings that are not on job boards (the best usually aren't) 2. We get qualified candidates directly to the decision-makers ('jump the line') 3. We work for YOU for FREE as a Career Coach to find YOU the perfect career! 4. We work confidentially, protecting your job while we look for new opportunities 5. You get to be part of our secure database for future exclusive opportunities

Patrice & Associates's Logo

Address

Oxford, MS
USA

Industry

Food

Website

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