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Director of Information Technology - Restaurants

Patrice & Associates - Roberto Sempe Downey ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Director of Information Technology (IT) will be responsible for overseeing all technology operations, planning and execution; devising and establishing IT policies and systems to support the implementation of strategies set by upper management and analyzing the business requirements of all department to determine their technology needs.

Duties & Responsibilities:

  • Oversee all technology operations which includes, restaurant POS & back office systems, data administration & reporting, IT Security, telecommunications, and Support Center needs
  • Devise and establish IT policies and systems to support the implementation of strategies set by upper management
  • Build and maintain relationships with outside vendors
  • Respond to requests from restaurants or Support Center Team Members to research and solve technology issues
  • Manage 3rd party vendor “day to day” relationships and activities
  • Perform project management for a variety of technology initiatives including hardware and software new installations, implementations, and upgrades
  • Communicate “day to day” issues and activities to management and end users
  • Maintain data and develop reports within 3rd party business applications
  • Schedule and/or produce and distribute specific reports to end users
  • After hours and weekend support is required from time to time
  • Facilitate new restaurant openings (NROs) POS and IT deployments

Qualifications:

  • Sound understanding of computer systems, networks, security, telecommunications, databases, and storage systems
  • Strong interpersonal, communication and leadership skills
  • Ability to manage and prioritize tasks and projects
  • 6-8 years’ experience providing IT (1st and 2nd level) support for multiple remote
  • Previous experience with a foodservice company is a
  • Strong technical troubleshooting and analytical
  • Ability to handle multiple projects simultaneously and prioritize workload
  • Experience installing, configuring, updating and troubleshooting Windows desktop and environment issues to include anti-virus, anti-malware and multi-function print/scan/fax devices set-up and
  • Strong understanding of software systems and integration
  • Exposure to Network Administration tasks and duties
  • Exposure to or familiarity with the following products/systems a plus:
    • Cloud based end user configuration
    • Hosted Exchange configuration
    • Cloud based back office management system
  • Excellent analytical and problem-solving skills
  • Team oriented

Preferred Experience:

 Bachelor’s degree in information technology, information systems, computer science or related field (graduate degree a plus)

  • Minimum ten years’ experience working in IT operations
  • Minimum five years’ experience overseeing IT teams and projects
  • Certifications and continuing education preferred
  • Experience supporting Point of Sale solutions (hardware and software).
  • Multi-location restaurant IT, or small box retail 1st and 2nd level
  • Small to mid-size project management experience for multi-location IT
  • Familiarity with NCR Aloha POS

Benefits:

  • Company-paid holidays, generous vacation policy
  • Excellent health, dental and vision plan
  • 401k program

 

Company Description
We are part of the largest Hospitality Recruiting Network in North America. From Entry-Level Managers to General Managers or Chefs at all levels to Multi-Unit Managers, Corporate Staff and the C-Suite, we MATCH the right Leaders with the right Companies - NATIONWIDE!!

We represent most major restaurant chains, as well as single-unit operations and the most exciting emerging brands poised to grow explosively -- casual and fine dining, fast-casual and fast food/ QSR, themed dining clubs, family-style and buffet, airport/ mall/ travel plaza operations, corporate and boutique hotels, resorts, casinos, and supermarket/ grocers -- the biggest and best look to us.

TOP 5 Advantages YOU get working with Patrice & Associates - Roberto Sempe

1. We know openings that are not on job boards (the best usually aren't)
2. We get qualified candidates directly to the decision makers (jump the line)
3. We work for YOU for FREE as a Career Coach to find YOU the perfect career!
4. We work confidentially, protecting your job while we look for new opportunities
5. You get to be part of our secure database for future exclusive opportunities

EOE - Equal Opportunity Employer

Patrice & Associates - Roberto Sempe

Why Work Here?

We MATCH Our Candidates with the BEST Companies and Career Opportunities in the Industry...

We are part of the largest Hospitality Recruiting Network in North America. From Entry-Level Managers to General Managers or Chefs at all levels to Multi-Unit Managers, Corporate Staff and the C-Suite, we MATCH the right Leaders with the right Companies - NATIONWIDE!! We represent most major restaurant chains, as well as single-unit operations and the most exciting emerging brands poised to grow explosively -- casual and fine dining, fast-casual and fast food/ QSR, themed dining clubs, family-style and buffet, airport/ mall/ travel plaza operations, corporate and boutique hotels, resorts, casinos, and supermarket/ grocers -- the biggest and best look to us. TOP 5 Advantages YOU get working with Patrice & Associates - Roberto Sempe 1. We know openings that are not on job boards (the best usually aren't) 2. We get qualified candidates directly to the decision makers (jump the line) 3. We work for YOU for FREE as a Career Coach to find YOU the perfect career! 4. We work confidentially, protecting your job while we look for new opportunities 5. You get to be part of our secure database for future exclusive opportunities EOE - Equal Opportunity Employer