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IMMEDIATE HIRE Customer Service Representative

Pathfinders, Inc. Fishers ,IN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

The Customer Care Representative is responsible for assisting our client customers in the servicing of their mortgage. This is a call center role - previous call center experience is preferred. 

  • Answer inbound and make outbound calls from the Customer Care department and respond to customer requests within established timelines
  • Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures
  • Provides information and knowledgeable assistance regarding mortgage loans by retrieved loan information and provide customers their information quickly and efficiently.
  • Builds customer relationships by actively listening and resolving complaints quickly, efficiently and accurately.
  • Provides written and verbal responses to customer inquiries as needed.
  • Answer inbound and make outbound collection calls on delinquent accounts up to 30 days.

Job Requirements

  • Previous Call Center Experience
  • Experience in Banking / Mortgage / Financial services a PLUS
  • OT available
  • Benefits
  • This position will be remote until further notice, must have high speed internet

Job Type: Full-time

THIS IS IMMEDIATE HIRE! Please submit your resume for consideration!

Job Type: Full-time

Salary: $16.00 /hour

Company Description
About Pathfinders, Inc.

Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!

Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years

Pathfinders, Inc.

About Pathfinders, Inc. Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies! Inc. 5000 winner - 5 years Philly's Fastest Growing Companies - 5 years

Address

Fishers, IN
USA

Website