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Sales Support Associate- LBM

Parksite Inc South Windsor ,CT
  • Posted: over a month ago
  • Full-Time
Job Description

Parksite is looking for a Sales Support Associate to join our Connecticut team! The Sales Support Associate will support the inside sales team by assisting customers with orders and questions on building products. The Sales Support Associate backup logistics and ensure samples are sent to customers as necessary.
  

Position:  

Reporting to the location sales manager, a Sales Support Associate will support the Inside Sales team by removing the "non-direct" selling activities from their workload to provide them with more time to quote new business, follow up on open quotes, and close orders.  

Responsibilities:   

  •  Field incoming calls from customers regarding:    
    • Order confirmation requests  
    • Tracking shipments  
    • Point-of-delivery requests  
    • Questions about invoices that require researching (price invoiced vs. price quoted, tally discrepancy, etc)  
    • Reporting damage  
    • Taking down inquiries  
    • Quoting as appropriate and necessary  
    • Overflow calls  
    • Phone coverage when an Inside Sales representative is on vacation    
  • If Inside Sales receives a call from a customer regarding any of the above activities, Inside Sales will take the request and then delegate the task to the Sales Support Associate.  
  • Order entry for all faxed orders  
  • Help with monitoring the Whiteboard  
  • Maintain samples and literature    


  

Experience:   

  • Minimum of one year’s experience in inside or outside sales  
  • Proven experience in customer selling over the phone including cold calling  
  • Direct exposure to resolving customer problems  
  • Working in a team environment  
  • Bachelor’s degree in related field or previous inside sales experience   


  

Skills & Competencies:   

  • Comfortable in a multi-task environment  
  • Strong probing and sales closing skills  
  • Problem solving skills  
  • Superior organizational and time management skills  
  • Strong interpersonal skills  
  • Working knowledge of inventory management, Microsoft Office products and contact manager software  
  • Ability to work with minimal supervision   

 

Physical Requirements/Environment:    

  • Office environment (75%), warehouse/lumberyard (25%)
  • Hands-free headset   
  • Ability to lift up to 50 lbs.


  

Benefits:
- 401(k) Program
- Company Paid Life Insurance
- Daily dress code of "business casual"
- Health, Dental and Flexible Spending Insurance Plans
- A positive work environment with all team players
- A stake in your company with our Employee Stock Ownership Plan (ESOP)

About Us:  

Parksite is a sales, marketing, and distribution company serving many segments of the building industry, with a focus on both interior and exterior products. We are proud to supply the best Fabricators and Building Material dealers with category leading products for the residential, commercial, and remodeling markets. Focusing on superior products and exceptional service, Parksite's unique marketplace niche is through education. We begin by identifying products with distinctive applications and specifically educate and emphasize the value of these products directly to architects, builders and designers. With this approach, we have become a leader in the industry with each of the products we sell. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.   

Company Description
Parksite is a sales, marketing, and distribution company serving many segments of the building industry, with a focus on both interior and exterior products. We are proud to supply the best Fabricators and Building Material dealers with category leading products for the residential, commercial, and remodeling markets.

Focusing on superior products and exceptional service, Parksite unique marketplace niche is through education. We begin by identifying products with distinctive applications and specifically educate and emphasize the value of these products directly to architects, builders and designers. With this approach, we have become a leader in the industry with each of the products we sell. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.

Parksite Inc

Address

South Windsor, CT
USA

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