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First Line Customer Service Representative J2754:NY

Pareto Law Long Island, NY
  • Posted: 23 days ago
  • $50,000 to $65,000 Annually (plus commission)
  • Full-Time
  • Benefits: Medical

Job Title: First Line Customer Service Representative

Sector: Telecommunications/IT Software

With offices across the US, Melbourne and London, our client is a leading name in telecommunications. They’re looking for driven college graduates to help carry their rapidly growing proposition even further!

Benefits/What you get:

· A competitive basic salary of $50,000

· Targeted, uncapped Y1 OTE of $65k

· Cell

· Laptop

· Regular socials in a welcoming, inclusive environment

· Lucrative bonus/incentive schemes

· Modern offices in a highly sought after location

· Extensive learning and development geared towards your progression

· 401(k) and Healthcare packages available

As an Junior Customer Service Representative with the company, you’ll be tasked with creating and streamlining email and phone campaigns. Once you have an in-depth knowledge of the company and its marketplace, you’ll begin to research and explore target client accounts. The successful candidate will experiment with different email copies so as to hone the most effective communication methods. You’ll also adeptly inform customers of the company’s service offering – repackaging and presenting content to them to educate them about the company’s proposition.

You’ll be offered a unique package by the company. Excellent career and earning potential, a social culture and laptop are just some of the perks made available.

The Role:

  • Attain a comprehensive knowledge of the company and its service offering in order to best educate prospective customers
  • Evaluate and streamline outbound phone and email campaigns
  • Experiment with email so as to develop the most effective methods of communication
  • Educate customers in order to ascertain and establish their needs and receptiveness to the company’s offering

Candidate requirements:

  • Educated to degree level
  • Possess exceptional communication skills
  • Self-motivated, with a strong desire to succeed

Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.

Pareto Law

Why Work Here?

Excellent scope for progression, competitive basic salary and brand new offices!

Here at Pareto, we look at recruitment differently. That's why we offer a unique alternative to traditional recruitment agencies, taking you on the full journey from application through to assessment, training, placement and beyond.

Address

Long Island, NY
USA

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