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Customer Service Associate J9635:VA

Pareto Law - DC Herndon, VA
  • Posted: 16 days ago
  • $52,000 to $75,000 Annually (plus commission)
  • Full-Time
  • Benefits: Medical, Dental

Job Title: Customer Service Associate

Sector: IT Services

With almost a quarter of a century’s experience within the IT service sphere, our client trades on vast experience, catering to a renowned customer base. They’re looking for ambitious college graduates to help enhance their presence even further.

The Customer Service Associate will enjoy full autonomy – you have the opportunity to shape your career based on your strengths and interests.

Customer Service Associate Package:

· A competitive basic salary of $52,000

· Y1 OTE of $75k

· Lucrative incentives and bonus schemes

· Regular socials in a welcoming, inclusive atmosphere

· Healthcare and medical options available

· 401(k) contributions

· Excellent scope for personal and professional development

· Fun, modern offices in a highly sought after location

Customer Service Associate Role:

· Obtain a thorough knowledge of the company and its product offering in order to best educate prospects

· Strategically generate new business leads – identifying key influencers within target accounts, before reaching out to them

· Develop rapport with key decision makers over the phone and via email in order to schedule meetings for the wider sales team

· Capitalise on warm, generated leads, through events, campaigns and website visits

· Maintain your own pipeline of prospective customers

· Shadow senior members of the team to the business meetings you schedule, with an eye on your own progression – managing the entire business cycle independently, engaging with senior professionals on a face to face basis, negotiating and closing deals

Customer Service Associate:

· Educated to degree level (college, Bachelor’s preferred)

· Comfortable in a fast paced environment

· Ambitious and driven

· Possess exceptional communication and interpersonal skills

· A confident and consultative approach and solid presentations skills

· Commercial acumen

Pareto Law - DC

Why Work Here?

Excellent scope for progression, competitive basic salary and industry recognized training!

Here at Pareto, we look at recruitment differently. That's why we offer a unique alternative to traditional recruitment agencies, taking you on the full journey from application through to assessment, training, placement and beyond.

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