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Remote Customer Service Agent

Paramount
Birmingham, AL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Title: Customer Service Rep 

 

Job Description: 

  • Must have proper workspace

  • No kids!!! / Background noise

  • Must have cameras on the entire shift

  • Room with proper lighting

  • Day in the life

  • Electric company – starting stopping service, transfers

  • Service area: Philadelphia and some surrounding counties

  • Patience, soft skills – de-escalation, computer skills (must be able to navigate through multiple screens and speak at the same time)

  • Challenge – must be able to take aggressive calls and not react negatively 


Requirements: At least one year of call center experience with strong people skill and ability to de-escalate 

 

Hours of Operation: 7am-7pm EST M-F 

 

Training Length/Hours: M-F 8am – 5p EST (4 Weeks)  

 

Assignment Length: Temp to Hire

 

Pay: $11/hr with incentives for performance and attendance AFTER training 

 

Remote or Onsite: Remote

 

Equipment: Shipped about a week before class starts - includes two monitors, desktop computer, mouse, keyboard, headset, webcam, and any corresponding cords/wires

 

Webcam Expectations: Candidates must be on camera 100% of the time during training - NO EXCEPTIONS

 

Background and Drug Screening: Must be able to clear BG - especially  no Felonies or Misdemeanors for theft or violence.

#Corp
Company Description
Paramount is committed to bringing relationships to the forefront of the staffing and recruiting industry. We proudly partner with businesses of all sizes to enhance their workplace and expand their reach. Honored as a Best Places to Work/Best in Staffing company, we dedicate our business to helping you succeed.

Specializing in the legal, corporate, contact center, medical and sales industries, Paramount believes that clear communication is the key to supporting both our clients and our candidates. Over our 21-year history we have cultivated a mindset of seeing beyond the resume and into how the roles we take affect our lives and inspire how we live.

We are passionate about creating teams and work environments that help people love what they do and to produce their best work. We’ve lived this philosophy from the inside out and are proud to be recognized as Atlanta’s Best Places to Work and certified as a Great Place to Work!

Whether you’re looking for temporary or permanent positions, we want to help match you with the best. From the first call to the first day and beyond, for success in business, who you hire is Paramount.

Paramount

Why Work Here?
Fully work from home, ALL equipment is provided, paid training, benefits and room for growth!

Paramount is committed to bringing relationships to the forefront of the staffing and recruiting industry. We proudly partner with businesses of all sizes to enhance their workplace and expand their reach. Honored as a Best Places to Work/Best in Staffing company, we dedicate our business to helping you succeed. Specializing in the legal, corporate, contact center, medical and sales industries, Paramount believes that clear communication is the key to supporting both our clients and our candidates. Over our 21-year history we have cultivated a mindset of seeing beyond the resume and into how the roles we take affect our lives and inspire how we live. We are passionate about creating teams and work environments that help people love what they do and to produce their best work. We’ve lived this philosophy from the inside out and are proud to be recognized as Atlanta’s Best Places to Work and certified as a Great Place to Work! Whether you’re looking for temporary or permanent positions, we want to help match you with the best. From the first call to the first day and beyond, for success in business, who you hire is Paramount.

Address

Birmingham, AL
USA

Industry

Business

Website

View all jobs at Paramount