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Customer Service Representative - Finance

Paramount Holyoke, MA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
International financial corporation located in Holyoke has an immediate need for Customer Service Representatives to join their expanding Financial Customer Service Team. 

Ideal candidates will have at least 6+ months work experience, excellent communication skills, leadership skills, ability to efficiently multi-task, career focused, customer service oriented and eager to learn. Individuals with a Bachelor degree are preferred, but not required.

Candidates who are fluent in both English and Spanish are encouraged to apply. Please note this is NOT a sales position and is NOT initially a remote position.  Opportunity is a temp to hire position and once hired on with the company opportunities to work from home will be offered.

*Company has implemented COVID-19 safety measures to ensure all employees remain healthy and safe.*

  • Making outbound/receiving inbound calls on financial automotive accounts that are 2 to 45 days past due while assisting customers with bringing their accounts current
  • Identifying root cause of customer delinquency and generate effective solutions for the company and customers
  • Conduct minimal skip tracing necessary to prepare account for next level of collections
  • Effectively contribute to increasing Customer Satisfaction scores
  • Become a productive member of the department
  • Maintain enthusiastic and positive attitude
If you are seeking a position that will lead to a long-lasting career within a financially sound, international company, then this opportunity would be a great fit for YOU!!!

Position is ideal for those seeking an entry-level position within the Finance Industry. Company is a bottom-up organization that promotes within! Opportunities for promotions and upward mobility are offered.

Company seeks candidates who are outgoing, personable, possess a team player mentality, accountability and have a strong desire to learn and grow within the company. Must be career minded and have leadership skills. Company's business model is a "bottom up organization," meaning they only grow from the bottom, only promotes within the company!

Individuals who have worked within the restaurant and retail industries excel within this corporate environment.

Opportunities for advancement, growth & development training, paid relocation opportunities to Irving, TX or Atlanta, GA, tuition reimbursement for graduate degrees, lease deal on company vehicles, competitive medical benefits, HSA card, paid vacation and sick days, 401k, stock purchase plan and retirement package offered! Company believes in developing and taking care of their employees.

Pay Rate: $17.00 per hour

For immediate consideration, email your resume to Elane Buresi TODAY!

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Company Description
Paramount is committed to bringing relationships to the forefront of the staffing and recruiting industry. We proudly partner with businesses of all sizes to enhance their workplace and expand their reach. Honored as a Best Places to Work/Best in Staffing company, we dedicate our business to helping you succeed.

Specializing in the legal, corporate, contact center, medical and sales industries, Paramount believes that clear communication is the key to supporting both our clients and our candidates. Over our 21-year history we have cultivated a mindset of seeing beyond the resume and into how the roles we take affect our lives and inspire how we live.

We are passionate about creating teams and work environments that help people love what they do and to produce their best work. We’ve lived this philosophy from the inside out and are proud to be recognized as Atlanta’s Best Places to Work and certified as a Great Place to Work!

Whether you’re looking for temporary or permanent positions, we want to help match you with the best. From the first call to the first day and beyond, for success in business, who you hire is Paramount.


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Holyoke, MA



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