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Customer Service Representative (REMOTE!)

Paramount Oneida County ,NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Customer Service Representative (REMOTE!)

Paramount is actively seeking Customer Service Representatives! If you are looking for an entry-level opportunity to get your foot in the door with a great company, CONTINUE READING!

FULL-TIME, REMOTE POSITION – Monday-Friday; shift times vary between 7am-7pm. Desktop computer will be provided, all you need is internet!

$17/ hour + Bonus Incentives!

Customer Service Job Responsibilities and Duties:

  • Answer approximately 75-100 incoming calls per day
  • Answer incoming calls for collections and payment arrangements
  • Excellent listening skills and the ability to ask probing questions, understand customer concerns and overcome objections while remaining calm to offer solutions to their inquiries
  • Strong “soft skills,” multi-tasking and ability to problem solve are essential in this role
  • Must be able to meet call center metrics as outlined by the program/client including Quality Assurance, Attendance, Average Handle Time (AHT), Adherence and other key performance metrics

Customer Service Job Requirements:

  • Must meet background, drug screen and employment verification requirements
  • Ability to type a minimum of 30 wpm.
  • Must have High School Diploma/GED or similar
  • Minimum of 6 months of verifiable experience in a call center

Paramount Exclusives & Advantages: #PoweredByParamount

  • Paid Time Off (PTO) – Earn Day 1 of Training
  • Medical and Dental Benefits
  • Referral Bonuses
  • Ongoing Talent Engagement & Performance Incentives

Paramount Agency Profile

Headquartered in Atlanta, GA since 1998 with operations throughout the U.S., Paramount Staffing is Best Places to Work/ Best in Staffing award winning company that specializes in the placement of mid-to-senior level administrative and clerical professionals within the corporate, legal and medical fields. We identify the best matches for direct hire, high-volume contract, and contract-to-hire positions.

Company Description
Paramount is committed to bringing relationships to the forefront of the staffing and recruiting industry. We proudly partner with businesses of all sizes to enhance their workplace and expand their reach. Honored as a Best Places to Work/ Best in Staffing company, we dedicate our business to helping you succeed.

Specializing in the legal, corporate, contact center, medical and sales industries, Paramount believes that clear communication is the key to supporting both our clients and our candidates. Over our 21-year history we have cultivated a mindset of seeing beyond the resume and into how the roles we take affect our lives and inspire how we live.

We are passionate about creating teams and work environments that help people love what they do and to produce their best work. We’ve lived this philosophy from the inside out and are proud to be recognized as Atlanta’s Best Places to Work and certified as a Great Place to Work!

Whether you’re looking for temporary or permanent positions, we want to help match you with the best. From the first call to the first day and beyond, for success in business, who you hire is Paramount.

Paramount

Why Work Here?

Positive and team oriented environment, upward mobility, career opportunity, relocation packages, tuition reimbursement for graduate degrees

Paramount is committed to bringing relationships to the forefront of the staffing and recruiting industry. We proudly partner with businesses of all sizes to enhance their workplace and expand their reach. Honored as a Best Places to Work/ Best in Staffing company, we dedicate our business to helping you succeed. Specializing in the legal, corporate, contact center, medical and sales industries, Paramount believes that clear communication is the key to supporting both our clients and our candidates. Over our 21-year history we have cultivated a mindset of seeing beyond the resume and into how the roles we take affect our lives and inspire how we live. We are passionate about creating teams and work environments that help people love what they do and to produce their best work. We’ve lived this philosophy from the inside out and are proud to be recognized as Atlanta’s Best Places to Work and certified as a Great Place to Work! Whether you’re looking for temporary or permanent positions, we want to help match you with the best. From the first call to the first day and beyond, for success in business, who you hire is Paramount.

Address

Oneida County, NY
USA

Website