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Call Center Customer Service - Class Starts 7/19

Paramount Auburn, AL

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Pay: $15/hr - MUST HAVE at least TWO YEARS OF RECENT CALL CENTER EXPERIENCE!!!

Training Hours: M-F 8am – 5p EST

Hours of Operations 7am - 7pm

  • You will get a schedule between the hours of operation 7am-7pm

  • DO NOT GET USED TO TRAINING SCHEDULE HOURS - NO ONE WORKS 8am-5pm M-F

  • Must have proper workspace
    • No kids/adults running around/background noise
    • Must have cameras on the entire shift
    • Room with proper lighting

The right fit for this position will have a positive demeanor, a friendly and clear voice, communicate well on the phone, work well with various personality types, show good attention to detail, and be motivated to help others. Successful candidates will display a competitive nature as this position has potential to earn performance based monthly bonuses.

Position Responsibilities:

  • Answer incoming, potentially high-volume, customer calls within the first two rings
  • Enter and maintain accurate customer data in proprietary software system
  • Communicate with customers about product and/or service questions independently; escalate complex issues

Skills Needed:

  • Positive and engaging demeanor; must be able to convey a pleasant and welcoming tone over the phone
  • Excellent written and verbal communication skills
  • Ability to speak clearly and professionally over the telephone
  • Customer and service-oriented approach with a desire to assist people
  • Superior interpersonal communication skills including the ability to interact well with various personality types
  • Sense of urgency in completing tasks and meeting customer expectations
  • Ability to multi-task and prioritize work
  • Strong attention to detail
  • Must be able to work effectively as part of a team
  • Self-motivated and able to exercise independent judgement
  • Good work ethic; must be punctual and dependable
  • Competitive spirit
    Company Description
    Paramount is committed to bringing relationships to the forefront of the staffing and recruiting industry. We proudly partner with businesses of all sizes to enhance their workplace and expand their reach. Honored as a Best Places to Work/Best in Staffing company, we dedicate our business to helping you succeed.

    Specializing in the legal, corporate, contact center, medical and sales industries, Paramount believes that clear communication is the key to supporting both our clients and our candidates. Over our 21-year history we have cultivated a mindset of seeing beyond the resume and into how the roles we take affect our lives and inspire how we live.

    We are passionate about creating teams and work environments that help people love what they do and to produce their best work. We’ve lived this philosophy from the inside out and are proud to be recognized as Atlanta’s Best Places to Work and certified as a Great Place to Work!

    Whether you’re looking for temporary or permanent positions, we want to help match you with the best. From the first call to the first day and beyond, for success in business, who you hire is Paramount.

    Paramount

    Paramount is committed to bringing relationships to the forefront of the staffing and recruiting industry. We proudly partner with businesses of all sizes to enhance their workplace and expand their reach. Honored as a Best Places to Work/Best in Staffing company, we dedicate our business to helping you succeed. Specializing in the legal, corporate, contact center, medical and sales industries, Paramount believes that clear communication is the key to supporting both our clients and our candidates. Over our 21-year history we have cultivated a mindset of seeing beyond the resume and into how the roles we take affect our lives and inspire how we live. We are passionate about creating teams and work environments that help people love what they do and to produce their best work. We’ve lived this philosophy from the inside out and are proud to be recognized as Atlanta’s Best Places to Work and certified as a Great Place to Work! Whether you’re looking for temporary or permanent positions, we want to help match you with the best. From the first call to the first day and beyond, for success in business, who you hire is Paramount.

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    Auburn, AL
    USA

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    Business

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