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Client Support Specialist

Paradox Scottsdale, AZ
  • Posted: over a month ago
  • Other

At Paradox, our mission is to share our passion for people, deliver magical talent experiences, and drive talent obsession in organizations around the world. Were a Scottsdale-based startup revolutionizing recruiting through the power of assistive intelligence. Our flagship product, Olivia is the AI assistant helping companies to transform global talent acquisition and candidate experience.

Weve experienced triple-digit growth over the past year and we're looking for client-obsessed individuals who can provide top-notch service to our amazing clients as we continue to scale. This individual will wear many hats and must have the flexibility and resilience needed to thrive in an ever-changing startup environment.

This is an unmatched opportunity for a passionate and motivated Client Support Specialist. If you like what you read below, we want to hear from you!

Paradox Client Support Specialists Love:

  • Our customers (We call them clients) and care deeply about helping solve their technical problems or addressing their concerns
  • Asking a lot of questions to get to the root of issues
  • To think independently and critically to deliver the right solution for each client
  • Being tech-savvy, self-directed, client-centric, results-oriented, and enthusiastic
  • Being calm and collected in stressful situations

Paradox Client Support Specialists Should Have:

  • Previous experience in customer support or client-facing roles (in a tech company would be a plus)
  • Strong organizational, analytical, written and verbal communication skills
  • Comfort with using technology, and the ability to learn quickly
  • Excellent time management skills


Why You Should Work at Paradox:

  • Work side by side with passionate, purposeful people - Talent is our DNA and we pride ourselves on having the best!
  • Ability to make a big impact on a growing organization and drive your own career
  • The opportunity to build the next big thing in recruiting technology
  • Internal and external professional development, coaching, and continuous education opportunities
  • Work side by side with passionate, purposeful people - Talent is our DNA and we pride ourselves on having the best!
  • Ability to make a big impact on a growing organization and drive your own career
  • The opportunity to build the next big thing in recruiting technology
  • Internal and external professional development, coaching, and continuous education opportunities
  • Comprehensive benefits package

Paradox

Why Work Here?

We're looking for people ready to commit, disrupt, and build in a big way.

We are Paradox, the AI company that believes recruiting is a people game. Our flagship product is Olivia, the AI recruiting assistant obsessed with improving and reinventing the candidate experience. Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions. She delivers one-to-one candidate experience at scale, and even handles interview scheduling. At Paradox, we see a future where humans do the things they’re best at, and AI technology handles the mundane and simple tasks for us. Technology is a tool for us, and should be used as such. We never want to remove humans from the recruiting process. We just want to make it better. Our dream is a better candidate and recruiter experience for everyone. We know we’re onto something big, and we’re building a team of stars to create the next big thing in recruiting!

Address

Scottsdale, AZ
USA

Website

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