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Customer Care Specialist Bilingual ¿Entiendes inglés y españ

Paper Alternative Solutions, Inc. Endicott, NY
  • Expired: over a month ago. Applications are no longer accepted.

¿Entiendes inglés y español?

Inbound Customer Service Reps Bilingual English/Spanish - Immediate Openings

No experience necessary – will train. $12.50/hour to start, plus benefits after 90 days and goal based incentive pay . Pleasant call-center environment managed by a small woman-owned tech-solutions business for a NY state contract. Great opportunity to learn!

Job Description:

Respond to customer inquiries in an inbound call center using a computerized system. Provide excellent customer service by responding to telephone inquiries and complaints using standard scripts and procedures.

Duties include:

· Log customer calls, gather information, assess customer needs, research/resolve inquiries

· Inform customers about services/options available

· Communicate appropriate options for customers’ problem resolution in a timely manner

Job Requirements: Successful candidates will be interested in helping customers resolve problems, be eighteen or older, possess a high school diploma, be able to pass a background test and drug screening, be available to work the required work schedule and attend a mandatory 3-week paid training.

Location

Endicott, NY

Apply Here

Must be able to pass a drug screen and background check.

Paper Alternative Solutions, Inc.

Why Work Here?

Awsome team, great benefits, room to grow

Paper Alternative Solutions is a rapidly growing, woman-owned business, founded in 2011. We serve clients nationwide from our New York headquarters and have operation facilities in central New York, as well as affiliate on-site operations. In additional to providing ecologically sound paperless solutions to businesses and government agencies, we also staff and operate customer support call centers and data centers both in-house and for our clients. Everyone we employ is an important part of our team. Our employees emphasize integrity, quality of work, professionalism, discipline, responsibility and teamwork. We welcome new like-minded employees.

Address

Oak Hill Ave, Endicott NY 13760
Endicott, NY
USA

Website