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General Manager

Papa John's Hazel Green, AL

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
THIS IS A FRANCHISE POSITION
Exciting things are happening at Papa John's franchise restaurants. Work where
the best ingredient is YOU!  At Papa John's, people are always our top priority.
Our secret ingredient is YOU! Our employees are much like our toppings. They’re
all different but come together to make the ultimate pizza! Will you be the
pepperoni or the banana pepper to our team!  
 
SUMMARY
Manages and assumes responsibility for all functions of a Papa John’s restaurant
to ensure high quality products and customer service are delivered to ensure
restaurant profitability.  This is accomplished by being a self-sufficient leader,
making quality decisions, and instilling pride and accountability in team
members.  Other responsibilities include the management of operations including
the execution of all Company policies, procedures, programs and systems. 
Ensures compliance with all federal, state, and local laws and ethical business
practices.
 
EOE STATEMENT:  We are an equal employment opportunity employer. All
qualified applicants will receive consideration for employment without regard to
race, color, religion, gender, national origin, disability status, protected veteran
status or any other characteristic protected by law.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties
may be assigned.
 Provide quality products to our customers by building a system
of quality with team members, which ensures each delivered
product meets Papa John’s standards and accurately reflects
the customer’s order.  Professionally and promptly respond to
all customers’ concerns or issues.  Solicit customer feedback,
share feedback with team and use feedback to improve
restaurant operations and build brand loyalty.  Communicate,
train, and promote quality standards to team members by
utilizing all available tools including Operations Manual and
Team Member Handbook.
 Actively recruit customer-focused team members, maintain
adequate staffing levels according to projected sales, properly
orient and train team members to exceed customer

expectations, ensure compliance with uniform and appearance
standards, establish and communicate performance
expectations and conduct timely and effective performance
reviews.  Document performance issues and take appropriate
disciplinary action, up to and including termination.  Effectively
coach and develop team members to ensure entire team is
quality and customer focused; and build an atmosphere of
teamwork, energy and fun.
 Manage sales goals against budget and prior year by providing
prompt and friendly customer service; building check averages
through team member training on products and sales
execution.  Seek additional sales through traditional and
nontraditional methods by executing creative local restaurant
marketing and creating a positive presence in the community.
 Manage profit goals against budget and prior year; ensure
food, labor, and other controllable costs stay within budget,
and correct deviations from the budget by accurately utilizing
the PROFIT System.  Develop and implement appropriate plans
to resolve unfavorable trends and enhance profits.  Execute
administrative and cash management duties.  Plan and manage
adequate inventory levels using the restaurant’s computerized
inventory system to meet sales demands and minimize loss. 
Manage company’s assets by ensuring the restaurant is clean,
fully equipped and all equipment operates properly; ensure
restaurant meets safety and security standards at all times;
oversee preventative maintenance and repairs when necessary.
 
POSITION QUALIFICATIONS. To perform this job successfully, an individual must
be able to perform each essential duty satisfactorily.  The requirements listed
below are representative of the knowledge, skill, and/or ability required. 
Reasonable accommodations may be made to enable individuals with disabilities
to perform essential functions.
Functional Skills
 Basic accounting including invoice reconciliation, debit and
credit review, financial statement analysis
 Cash management skills
 
EDUCATION and/or EXPERIENCE
 High school diploma or GED

 Stable employment history
 Four years’ successful restaurant management or supervision
experience with salary progression and/or $1.2 million dollar
store.
 
PHYSICAL DEMANDS. While performing the duties of this job, the team member
is required to use hands repetitively, stand for prolonged periods, walk, grasp
firmly/strongly and simply/lightly with hands, and use fine finger dexterity.  The
team member is frequently required to bend over, twist, reach above shoulder
level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a
twisting or static motion and to look up and/or down, and lift and/or move up to
50 pounds.  Occasionally, the team member is required to sit, climb, balance,
push and/or pull, and lift and/or move over 51 pounds.
WORK ENVIRONMENT. While performing the duties of this job, the team member
is required to work outdoors in various temperatures, in a noisy environment,
near moving mechanical parts, with dangerous equipment or sharp tools, and
around fumes, odors, dust, or toxic chemicals.
Additional Information
 Must be 18 years of age or older
 Must have reliable transportation
 Must be able to work long hours, scheduled or unscheduled,
which will include nights, weekends, and as emergencies arise
 Ability to manage with no supervision
 Work with phones, computers, fax machines and copiers
 Must have a valid U.S. driver’s license, acceptable motor
vehicle record, proof of insurance, and satisfactory vehicle
 Must be able to successfully pass a Criminal Background
Check
 Ability to successfully perform the job duties of all positions in
the restaurant, including pizza delivery
 Bilingual in certain markets
 
Click “Apply Now” to become a part of the Papa John’s family!
It is the policy of Papa John’s to provide equal employment opportunities for all
applicants and team members without regard to race, color, religion, sex, age,
marital status or civil partnership, national or ethnic origin, pregnancy or

maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)),
protected disability status, genetic information, sexual orientation, gender
identity, gender reassignment, or gender expression, or any other characteristic
protected by statute or law.

BONUSES BASED ON PRODUCTIVITY

Papa John's

Papa John's's Logo

Address

12793 Highway 231/431

Hazel Green, AL
35750 USA

Industry

Retail

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