Program Manager II
Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international health, development, and learning consulting. We are a dynamic woman- and employee-owned small business partner focused on market-based and integrated local solutions that strengthen country capacity and independence; and on learning, communications, and technology solutions to accelerate and heighten impact. As a small business, we are able to implement novel and innovative approaches using highly participatory approaches to mobilize community, civil society, and government energy in defining and owning solutions, and to promote inclusive development that benefits all groups. Panagora currently has a hybrid work agreement with time split between telework and the office
Panagora seeks a program manager level II to provide program oversight, ensuring the operational effectiveness and compliant implementation of activities. The manager level II will provide a broad range of project management, operations, budgeting, and technical support to prime and subcontracts. The manager level II will also take on new business and technical assignments according to company needs and individual expertise. We are looking for managers with extensive programmatic, budgeting, and field team backstopping experience. Successful candidates will have demonstrated experience with USG regulations, practices, and full-cycle project management activities.
Duties and Responsibilities
- Provide overall contract and program management, applying government regulations and established Panagora policies and procedures
- Provide day-to-day support to the activity office, including task coordination and cross-team communications, responding to requests and adherence to contract requirements and government regulations
- Lead project start-up and close-out activities
- Develop and refine project management tools, resources, and processes and recommend innovative solutions to common project management challenges
- Support the development and implementation of annual work plans; ensure timely and high-quality reviews and submissions of deliverables; and monitor service delivery
- Liaise with members of the home office project team on program implementation and facilitate communications with the activity office, consultants, partners, and clients on the status of ongoing activities, manage compliance to scope and reporting requirements
- Support in the recruitment, approval, contracting, onboarding, and management of long- and short-term field consultants
- Leverage existing knowledge resources in the planning and implementation of technical assistance; incorporate high-impact technical interventions into programs
- Contribute to developing high-quality technical deliverables and carry out field assignments as required
- Capture and implement innovative approaches to capacity-building that are evidence-based
- Contribute to the development of presentations, report-outs, and trainings; produce global guidance and reference documents
- Identify issues or potential risks, consult with appropriate staff, and make informed decisions on how to address issues, communicating when appropriate with senior management and/or president/CEO
- Supervise, develop, and evaluate direct reports; provide regular constructive performance feedback, prompt resolution of problems, and provide opportunities to develop professionally. Train new staff on company procedures
- Develop and maintain excellent working relationships with colleagues, partners, stakeholders, and donors
- Foster an inclusive, respectful work environment consistent with Panagora's values related to diversity, equity, and inclusion
- Oversee financial management of assigned projects including developing, tracking, and updating budgets; monitoring and updating monthly projections and actuals; supporting scenario planning; issuing obligated funds notifications; preparing for budget modifications and other financial matters
- Monitor the financial aspects of the project in line with Panagora policies and donor requirements
- Conduct monthly review and analysis of expenses against budgets
- Develop activity budgets in close coordination with activity offices
- Comply with Costpoint requirements and financial cycle calendar to ensure timely invoicing
- Anticipate, update, review, and maintain subcontract budgets, including managing subcontractor budget realignments and modifications as needed
- Conduct quality reviews of monthly client invoices and supporting documents for accuracy and to ensure the allowability, allocability, and reasonableness of costs
- Generate financial reports for various audiences (activity office, client, corporate management) as required and regularly track key financial indicators
- Review purchase orders and work orders in Costpoint for project staff and consultants and check to ensure they have all the relevant information and are coded correctly
- Collaborate across functional support areas in the activity office and home office on financial/budgeting needs, including Finance and Administration, Contracts, Human Resources, etc.
- Collaborate with team members to refine project financial management tools, resources, and processes and recommend solutions to improve budget monitoring
- Support new business development including cost proposals, recruitment, partnering, research/writing, coordinating activities and other tasks as required; may serve as proposal manager
- Provide technical input and draft technical sections for proposals
- Capture and share the knowledge developed through Panagora programs. Support the production of global guidance and reference documents
- Ensure organizational new business policies and procedures are followed
- Assist in formatting and editing of proposals
- Other new business tasks as required
- Master's degree in health, business, international development, or a relevant field OR Bachelor's degree with commensurate programmatic and/or technical work experience
- 5-7 years' experience managing USAID donor-funded projects including submitting high quality reports; developing, analyzing and reviewing budgets; analyzing expenses, variances, accruals and pipelines
- At least two years supervisory experience desired
- Experience with integrated or global health, private sector health programming, capacity building, monitoring and evaluation and/or knowledge management desired
- Experience starting up and/or closing out USAID programs strongly desired
- Strong working knowledge of USAID rules and regulations
- Deep understanding of financial management principles and generally acceptable accounting principles/internal controls
- Proven track record in various new business roles in a USAID context required
- Strong numeracy skills: ability to put together cost proposals and budgets
- Strong change management, results oriented and decision-making skills
- Excellent presentation skills and verbal and written communications skills
- Excellent skills in facilitation, team building and coordination
- Strong interpersonal skills and ability to work independently and within a team
- Demonstrated self-starter with leadership skills, versatility, and integrity
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- Demonstrated experience with MS Office software suite (Word, Excel, PowerPoint, etc.)
- Experience living and working in a developing country strongly preferred
- Proficiency in one or more foreign languages, specifically Spanish and/or French preferred
Reports to: Sr. Program Manager
No telephone inquiries, please. Finalists will be contacted. Only applicants who include the required application components will be considered.
Panagora Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In Panagora's hybrid work structure, employees can work remotely or from the office. Occasionally, employees will be asked to work from the office to foster engagement, collaboration, belonging and professional development. Departments/teams will hold in-person meetings that involve a high degree of collaboration, where ideas are generated quickly and often feed off each other, e.g., brainstorming, storyboarding, proposal development, strategic planning, and performance discussions. Staff who reside in the DC/MD/VA area are strongly encouraged to work from the office on those days
Panagora Group, Inc. offers competitive salaries including regular performance reviews and merit increases with an excellent insurance program (health, dental and vision) paid leave, holidays, bonuses, employee assistance program, training and development assistance, commuter allowance, phone allowance, Society for International Development and Humentum Memberships, as well as employee stock ownership (ESOP) and 401K programs.
*Note: Panagora does not offer visa sponsorship at this time.
Panagora GroupSilver Spring, MD
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