At Palo Alto Networks everything starts and ends with our mission: protecting our digital way of life. It's inspired by our vision: a world where each day is safer and more secure than the one before. These aren't simple statements. They won't be easy either - but we're not here for easy. We're here for better. As a company with a foundation in challenging the way things are done, we're looking for innovators who are as committed to shaping the nature of cybersecurity as we are.
Our mission doesn't happen by treading softly - no, it happens by defining an industry. It means building products that haven't been thought of. It means selling products with a solutions mindset. It means supporting the infrastructure of a company that moves at an incredible speed - intentionally - to stay ahead of the world's next cyberthreat.
As an Operations Automation Engineer, you are responsible for building and automating solutions for business processes with our Customer Success and Operations teams through your technical and professional expertise. You are a key component of our company's success, working together with the Customer Success, Engineering and Support teams and their awesome Cortex colleagues.
- Automate Business Critical Processes - Building flows, writing scripts, troubleshooting, training and enabling our teams on the developed solutions
- Secure coding techniques
- Demisto, SOAR, SIEM knowledge is a plus
- Experience in process definition and automation
- Linux system administration & troubleshooting experience
- Experience in application management
- Experience in software life cycle is a plus
- Ability to work under pressure, and prioritize tasks accordingly
The Customer Success Operations team is comprised of thought leaders who strategically drive scale and operational efficiencies - our job is to always be thinking one step ahead. Comfortable shoes are a must. We work dynamically, cross-collaborating with all departments on many essential programs. The team is collaborative and we have fun while working hard. We do tend to laugh and enjoy our work all at the same time.
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks at https://www.facebook.com/LifeatPaloAltoNetworks/ page and our diversity website at https://www.paloaltonetworks.com/company/about-us/inclusion-diversity .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us firstname.lastname@example.org .
EOE Protected Veterans/Disability.