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Life Customer Contact Representative (40924)

Palmer Group
Des Moines, IA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Are you looking to join a reputable company and use your excellent customer service skills? We are partnering with our Des Moines client to hire a Life Customer Contact Representative on a contract basis. This role will be responsible for fielding incoming calls to best serve their clients by providing thorough and impactful information. Previous service center experience is preferred, but the ability to bring a positive and professional demeanor is a must!


  • Handle incoming calls professionally and ensure that inquiries and issues are resolved promptly, thoroughly and efficiently
  • Handle inquiries in the best interest of the customer and company
  • Provide quality service and support to a variety of areas including but not limited to Financial Advisors and Policy Holders
  • Perform some administrative tasks/duties


  • High School degree
  • 1+ year experience in a service center, preferably in the insurance industry

Work Model:

  • Can work remotely, hybrid, or on-site, but must live within 30 minutes of Des Moines
  • Monday - Friday
  • 8:00AM - 5:00PM
Company Description
Palmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market.

Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.

We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.

Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.

Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.

Palmer Group


Des Moines, IA



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