Claims Customer Service (41836)
- $18 Hourly
- Full-Time
Are you looking for a contract role in administration? This may be the opportunity for you! Palmer Group has partnered with this reputable client to find their next Claims Customer Service. If you have at least one year of experience in a service center, apply today!
Candidates must live within one hour of Des Moines.
Responsibilities:
- Handle incoming calls and ensure that inquiries are resolved promptly and professionally
- Manage a large volume of inbound calls in a timely manner.
- Research and document call reason and resolution efficiently while maintaining proper confidentiality
- Provide quality service and support to a variety of departments and clients
- Follow documented procedures and guidelines when assisting customers
Requirements:
- High School Diploma
- 1+ year of call center experience, preferably within the insurance industry
- Strong computer skills and ability to toggle between multiple screens and applications
Work Model:
- Open to hybrid, remote, or on-site options
- Monday - Friday
- 8:00 AM - 5:00 PM
- If working remotely, must have own equipment, high-speed internet, and live within 1 hour of Des Moines, Iowa.
Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.
We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.
Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.
Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.
Great company that offers competitive pay and benefits, as well as the opportunity to become an employee-owner.
Palmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market. Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services. We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter. Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.
Industry
Finance and Insurance
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