Skip to Main Content
Applications no longer accepted.

Service Coordinator

PalmTech Computer Solutions West Palm Beach, FL
  • expired: 1 day ago
  • $31,000 to $45,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Growing IT Services Company is seeking a full time, energetic Service Coordinator to join our team!

Our busy team handles a variety of service requests each day. We are looking for someone to WOW our clients and potential new clients when they call in! You will need these qualities to be successful:

  • Passionate about customer service!
  • Good quality voice!
  • Professional, enthusiastic and friendly phone skills!
  • Fearless with incoming calls!
  • Master of the English language - written and oral!
  • Proven experience in triaging and routing phone calls!
  • Keen attention to detail!
  • Desire to learn the IT world (or learn more) – we are willing to train!

This job involves fielding requests for server and desktop support, evaluating urgency, calming client nerves and ensuring they get the fastest and best support possible. Sometimes this means you may solve a problem directly, most times it means you will assign the task to another engineer. The ideal candidate will also be trained on several IT client management tools.

We offer competitive pay, benefits (health/dental/401k/PTO/holiday pay), and training with a great group of peers! Hours are 8:00am to 5:00pm with occasional coverage needed until 5:30pm.

Reliable transportation is important as this job does entail some office errands with mileage reimbursement.

You must be able to pass a full background check and drug screen.