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CUSTOMER SERVICE AGENT /FULL TIME

Packaging Depot Langley Langley, BC

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We at Packaging Depot Langley is looking for an energetic, customer orientated person who posses a sales back ground, superior customer service skills, exceptionally fine attention to detail and has the ability to work alone or as a team player. You must be self motivated and are comfortable talking to people in person and over the phone.

We work with a third party software program so you will have to be comfortable navigating computers. Experience with programs such as word, office and excel will be an asset.

Duties include, but are not limited receiving and processing mail packages, office administration, support to the facilities manager and light duty cleaning. If you like working with people and enjoy having fun too, we would like to hear from you.

Responsibilities and Duties:

• Communicate effectively with customers.
• Receive and put away product.
• Creation of packing slips, waybills, and export documents.
• Order shipping supplies as needed.
• Maintaining a neat, safe, and orderly work area.
• Respond to customer's inquiries; research, resolve, and follow up on customer issues.
• Assess customer needs and provide appropriate recommendations and solutions.
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems,
and determine an agreeable resolution to a customer's problem.
• Comfortable working directly with customers and potential customers in a face to face environment
• Must be willing to work in other capacities within the company under the operations umbrella.

Requirements/Qualifications:

• 18+ years old and available to work full-time (Mon-Fri 8-5)
• Strong customer service, communications, and interpersonal skills.
• Extremely well organized with the ability to multi-task and prioritize.
• Works well independently and guide others .
• Good computer skills (Microsoft Excel, Word, google docs) and the ability to learn new software.
• May engage in frequent bending, stooping, squatting, pushing, and pulling off boxes and containers.
• Must be and physically able to lift up to 25 kilograms.
• Successfully pass a Criminal Background Check
• Very strong attention to detail and ability to thrive in a fast-paced environment.
• Work successfully in a team environment as well as independently.
• Answer telephones when required.

If this opportunity sounds like the right fit for you, please submit your resume today.

We welcome all applications; however only those candidates who meet the requirements and are shortlisted will be contacted.

Benefits provided to employees after qualifying period.

Company Description
We at Packaging Depot Langley is looking for an energetic, customer orientated person who posses a sales back ground, superior customer service skills, exceptionally fine attention to detail and has the ability to work alone or as a team player. You must be self motivated and are comfortable talking to people in person and over the phone.

Packaging Depot Langley

We at Packaging Depot Langley is looking for an energetic, customer orientated person who posses a sales back ground, superior customer service skills, exceptionally fine attention to detail and has the ability to work alone or as a team player. You must be self motivated and are comfortable talking to people in person and over the phone.

Address

5954 200 street langley BC

Langley, BC
CAN
View all jobs at Packaging Depot Langley