Membership Executive Expectations and Career Description
A successful Membership Executive possesses the ability to thoroughly explain the Freedom Boat Club experience and ultimately convert the prospect into a member. They must be able to “close” the deal!
As a service oriented business that emphasizes a hassle free membership experience, FBC sales professionals must be available 7 days a week and after hours. They must be available when the prospective member is available.
An entrepreneurial spirit is paramount. The most successful Membership Executives are not career salespeople; they are well rounded business professionals many of whom have owned their own businesses.
A background in the service industry or non-tangible product sales is extremely beneficial.
In order to truly appreciate the Freedom Boating experience a qualified Membership Executive will have some boating experience and an interest in the boating lifestyle.
All applicants must be computer literate with experience using Microsoft Office and some type of Customer Relationship Management (CRM) program. Technology is available to ensure “no prospect is left behind” jg .
Relentless customer follow-up skills are a must. This will be handled over the phone and via email, so exceptional oral and written communication skills are required. Until a prospect asks to be removed from our database, they are a solid prospect and should be treated as such.
In addition to the company generated leads provided, Membership executives are responsible for proactive lead generation. You will be required to participate in boat shows, trade show, open houses, member socials and many additional off-site events. Networking and Guerilla Marketing experience is a must.
Continuous interaction with current membership dockside is required. The most inexpensive and highest quality leads come by way of member referrals.
As an evolving industry, Membership Executives must be extremely flexible to internal and external changes. We invented this concept.
Position covers Kitsap Peninsula - with multiple club locations in Port Orchard, Bremerton and Poulsbo
Commission based on monthly sales goal, monthly/quarterly bonus structure for highly motivated sales individual
401k with company contribution – FBC will contributes 100% of employee contribution up to 4%; Paid Sick Time; Paid Time Off; Access to Freedom Boat Club boats for business and personal use