Helpdesk Technician

Pachyderm Consulting

New York, NY

Expired: over a month ago Applications are no longer accepted.

$25 to $35 Hourly
Part-Time

Job Description

Pachyderm Consulting seeks an IT Systems Technician to join our team! You'll help support and maintain IT systems for an established boutique MSP located in the center of Manhattan. Our client base is weighted toward non-profits and foundations.

Responsibilities:

Support end users with local computer issues: VPN access, remote desktop, Office365, MS Office
Support provided over phone, remote desktop, helpdesk
Handle repairs and exchanges of defective devices
Maintain inventories

Qualifications:

Previous experience in IT or other related fields
Fundamental knowledge of networking, hardware, and software
Ability to prioritize and multitask
Strong troubleshooting and critical thinking skills
Deadline and detail-oriented

Products We Use:

Office 365 and Azure
Microsoft Domain- Controller Based local area networks
WatchGuard Firewalls
Unifi / Ubiquiti
TeamViewer, LastPass, ITGlue
Etc...

Company Description

Pachyderm Consulting has been managing IT networks and infrastructure since 1997. And, as the challenges of computing, office technology, and IT security continue to grow, so does our passion for providing IT solutions and services.

Our client-driven mission is to make sure your technology does what your business needs it to do. We enable you to maximize the benefits of Information Technology by delivering cost-effective, customized solutions with as much, or as little, human support as you need.

We Tame Technology. So you don’t have to.