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Remote Work/Work from Home Customer Service Agent (Spanish Speaking)

PSG Global Solutions Plano ,TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Responsibilities:

  • Provide exceptional customer service support in Spanish and English
  • Handle incoming customer service calls for a local government agency due to COVID-19
  • Answering other questions of the customer
  • Paid Training and Performance incentives

Requirements:

  • Must be proficient in Spanish and English Communication
  • Must own Windows PC (Laptop/Desktop) – minimum 4GB RAM
  • Must have a solid (Ethernet Cable) Internet Connection to PC with at least 10 Mbps Download Speed and 5 Mbps Upload Speed
  • Must pass an online test verifying if PC Setup and Internet connection meet minimum requirements for remote work
  • Must have wired headset with microphone connected to PC
  • Over 18 years of age
  • Eligible to work in the US
  • Must reside within the State of Texas supported by Government issued ID
  • Clear a basic background check
  • Relative experience in Customer Service is a plus
  • Must be available with the following work schedule hours: Full Time Schedules varying between 6:00 AM – 1:00 AM CENTRAL TIME, most would need to work weekend days (Sat and Sun)

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Then please send your resume now for immediate consideration.

PSG Global Solutions

Address

Plano, TX
USA